• Managing Workforce Team, Distribution Accreditation, Voucher and check in and out, Email and other paperwork, updating Workforce Portal.   
• Managing All Spectator Parking Operations In specific lots according to a detailed operation plan. Q22 and Host Country Transportation
• Managing Spectator Parking Lot Team consisting of Supervisors and Steward.
• Workforce Team Training Spectators consisting of Supervisors and Parking Stewards.
• Integrate with Spectator Transport Management Team working in the lot Taxi    Rideshare, &.Bus Operation and Crowd Management.
 Coordinate/Monitoring:
• Police and Traffic Management, 
• Cleaning end Waste Team        • Power& Lighting
• Infrastructure Team                  • Logistic Team                
• Medical Team                           • Signage Team
• IT Department                          • catering Team
• Overly Team                       
• Communicate with Venue Operation Centre with updates and issue

Travelling arrangements For Staff Booking, Ticket, Flight, Hotel
 Maintains Documentation and Database Data,
 Recruitment, QVC Related Activities, Tanning, Timesheet Checking.
 Greet and check in clients and other guests for meetings and events.
 Tender Buying, screening calls, email, transmittals, and visitors
Visa Status Checking and Renwel Residency Permit 
Inventory and Stock Checking
Transportation Manage and Making Schedule 
Maintains all Groups 
Making Reports Daily and Send To the CEO
PRO  related Activity
Clear MOPH Problem
Solving Complain 
Buying Tender MOPH
Posting RFQ 
Update with Supplier and Contractor 

 ERP Software work ï
 recruiting, training and developing staff ï
 making sure that staff get paid correctly and on time 
 advising line managers and other employees on employment law and the employer's own employment policies and procedures
 ensuring candidates have the right to work at the organisation
 negotiating salaries, contracts, working conditions or redundancy packages with staff and representatives.
 Checking people's hours
 Making the monthly payments on time
 approving job descriptions and advertisements
 looking after the health, safety and welfare of all employees
 organising staff training sessions and activities
 monitoring staff performance and attendance
 Working out tax and national insurance deductions
 Setting up new members of staff
 Calculating overtime
 Managing special situations like maternity or sickness pay

 deal directly with customers either by telephone, electronically or face to face
 respond promptly to customer inquiries
 handle and resolve customer complaints
 obtain and evaluate all relevant information to handle product and service inquiries
 provide pricing and delivery information
 perform customer verifications
 set up new customer accounts
 process orders, forms, applications and requests
 organize workflow to meet customer timeframes
 direct requests and unresolved issues to the designated resource
 manage customers' accounts
 keep records of customer interactions and transactions
 record details of inquiries, comments and complaints
 record details of actions taken
 prepare and distribute customer activity reports
 maintain customer databases
 manage administration
 communicate and coordinate with internal departments
 follow up on customer interactions
 provide feedback on the efficiency of the customer service process

• Updates HR spreadsheet with employee change requests and processes paperwork.
• Assists with processing of terminations.
• Assists with the preparation of the performance review forms.
• Assists HR Director with various research projects and/or special projects.
• Assists with recruitment and interview process.
• Assists with the various employee discount coupons by contacting companies for coupons as directed by HR Manager.
• Schedules meetings and interviews as requested by HR Manager.
• Schedules conferences by reserving facilities at local hotels and/or restaurants.
• Makes photocopies, faxes documents and performs other clerical functions.
• Files papers and documents into appropriate employee files.
• Assists or prepares correspondence.
• Prepares new employee files.
• Processes mail.
• Performs other duties as assigned.

• Maintain confidential records and files
• Maintain records of decisions
• Research and assist with the preparation of motions, policies and procedures
• Review and edit reports to the Board
• Prepare correspondence for Board members
• Prepare documents and reports on the computer

• Maintain office files (setting up and entering data on to Microsoft Office, spreadsheet and Database.)
• Open and distribute the mail
• Take minutes at meetings
• Welcomes new employees to the organization by conducting orientation.
• Provides payroll information by collecting time and attendance records.
• Submits employee data reports by assembling, preparing, and analyzing data.
• Maintains employee information by entering and updating employment and status-change data.
• Maintains quality service by following organization standards.

• Telemarketing
• Customer Support
• Business Outsourcing

Everyday periodic tasks:
• Resolved customer complaints via phone, email or social media.
• Used telephones to reach out to customers and verified account information.
• Greeted customers warmly and ascertained problem or reason for calling.
• Cancel or upgrade accounts.
• Assisted customers with placement of orders, refunds, or exchanges over the phone.
• Advised customers on company information.
• Regular follow up with existing and potential customers through phone calls.
• Processed forms, orders, and applications requested by the customers.
• Resolved customer complaints by investigating problems, developing solutions and preparing reports.
• Completing call logs and call reports as necessary and updating them in the database.