خلاصہ

Self-motivated individual with over 5 years experience in customer service and operations Management. Adept at prioritizing and completing tasks to meet customers' needs. Good communicator with strong computer skills. A team player who is attentive to detail and produces quality results. Areas of expertise include
Periodic Sales Analysis
Market Analysis
Inventory Management
Detail Orientedl
Multi Tasking
Microsoft Office
Organization/Prioritizing
Written and Verbal Communications
Customer Care
Tender Documentation, Submission, Prequalification of Firm

تجربہ

کمپنی کا لوگو
Assistant Manager admin
Karawan e Hayat hospital
دسمبر ۲۰۱۹ - موجودہ | Karachi, Pakistan


 To assist Head of Admin & Medical Services & CEO in administrative issues in an efficient and effective manner; to plan, direct, or coordinate supportive services of an organization, such as Security related matters, company repair & maintenance / renovation of projects (any) in points of Administrative., records-keeping, electronic mail routing, mail distribution through assistants, Canteen, Housekeeping, government agencies issues (EOBI, SESSI, Labor Directorate, e.g.,) and other office support services. Keeping all records of Administration Dept.
Authorities Assigned:
Supervising daily administrative operations
Monitoring expenses and suggesting cost-effective solutions Creating quarterly and annual budgets Develop and implement effective policies for all operational proceduresPrepare work schedules
Maintain organized medical and employee records
Monitor administrative staffperformance
 Train new employees
Ensure prompt ordering and stocking of medical and office supplies
Answer queries from doctors, nurses and healthcare staff
Resolve potential issues with patients
Stay up-to-date with healthcare regulations
 CCTV Camera observation &Scrutiny of all bills (Electricity, Sui Gas & Water
Fleet Management
Reports to:
Head of Admin & Medical Services & CEO

کمپنی کا لوگو
Senior Administrator
Ayesha general hospital
اکتوبر ۲۰۱٦ - موجودہ | Karachi, Pakistan

• Act as liaisons among governing boards, medical staff and departments heads
• Develop strategic and operational plans for each program area
• Maintain program and services standards, policies, guidelines and procedures
• Organize, direct, control and coordinate medical and health services in relation to policies set by a governing board of trustees
• Prepare an Emergency Preparedness Plan
• Participate in fundraising and community health planning
• Recruit, hire and evaluate assistant administrators, nurses and doctors
• Take corrective action when required
• Plan budgets and set rates for health services
• coordinate maintenance of office equipment
• schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
• resolve administrative problems and inquiries
• Evaluate, train and develop staff
• Provide leadership, guidance and counseling to staff
• Supervise staff and delegate responsibilities

کمپنی کا لوگو
Operation Manager
Tabani Group of companies
ستمبر ۲۰۱۵ - ستمبر ۲۰۱٦ | Karachi, Pakistan

 Assist Operations Manager in supervising daily operations of organization.
 Develop productive, profitable and achievement oriented working environment for employees.
 Address operational issues and concerns in a timely fashion.
 Supervise operations team to ensure operational excellence and excellent customer services.
 Educate operations team on best practices, company policies and service excellence standards.
 Develop and maintain operational guidelines for staffs.
 Oversee operational cost, risk and audit activities.
 Assist in interviewing, recruiting, training, performance evaluation, promotion and
 termination activities.
 Determine staffing requirements, work assignment and schedules for new projects.
 Perform routine maintenance and repair works for equipment.
 Maintain the facility clean, safe and organized.
 Evaluate inspection reports and prepare repair invoices.
 Coordinate with General Manager in different operational issues and promotional activities.
 Evaluate current operational strategies and recommend improvements.
 Generate operational reports for management as needed

کمپنی کا لوگو
customer services officer
Telenor Pakistan
جنوری ۲۰۱۴ - اگست ۲۰۱۵ | Karachi, Pakistan

 Ensure customer service related activities are being done with in bench marked time.
 Achieving the S&CS monthly sales / revenue targets.
 Do the suggestive selling to the visiting subscribers.
 Ensuring top of the line customer relationship management.
 Adhere to administration requirements and discipline at the S&CS.
 Working as a team player in a harmonized manner.

کمپنی کا لوگو
process operator
Pakistan Steel Mills
جنوری ۲۰۱۱ - جنوری ۲۰۱۴ | Karachi, Pakistan

تعلیم

Mohammad Ali Jinnah University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA‎
Marketing Management
CGPA 2.8/4
2018
Shah Abdul Latif University
بیچلرز, , Bachelors in Science‎
Applied Mathematics
2013

پیشہ ورانہ مہارتیں

ماہر administration
ماہر English Composition
متوسط LETTER WRITING
ماہر Written Expression
ماہر Accounts / Manager
ماہر Admin Skils
ماہر Administration & Security Management
ابتدائی Bank Reconciliation     
متوسط Branch Support.
ابتدائی Chinese Language
ماہر Conservation Awareness
متوسط Email List Management
ماہر Excellent Administration Skills
ماہر Excellent speaking skills in the target language
متوسط Factory Management
متوسط Good Negotiation Skills
ماہر Handling Assignments
ماہر Health Ftness
متوسط HR Policy Formulation
متوسط IT Asset Management
ماہر Japanese Teaching
ماہر Leadership Management
ماہر Legal Affairs Management
ابتدائی Logistics Management
ماہر Micorost Excel
ماہر MIT Knowledge
ماہر Office Coordination
ماہر Operational Tasks Handling
متوسط Operations Responsibilties
ماہر People Management
ماہر Perfect in Email Handling
متوسط Planning
ماہر Planning Skills
ماہر Receptionist Work
ماہر Record Keeping
ماہر Regular
متوسط Sales & Support
متوسط sea freight export
ماہر Strong Mathematical Knowledge
ماہر Structural Draft
ماہر Unreal and Blender
متوسط Web Services Management
متوسط Work Well Under Pressure

زبانیں

متوسط انگریزی
ماہر اردو
ماہر سندھی