خلاصہ

Hello, My experience in different platforms will help me in my career as a virtual assistant.


I possess a broad range of skills and experience in various roles, including customer service, sales, and product knowledge. I am a warm, outgoing, and excellent listener and I would like to expand my expertise and look for new challenges. With my positive attitude and teamwork abilities to improve on customer satisfaction and successful product sales.


تجربہ

کمپنی کا لوگو
Freelancing
Fiverr
اگست ۲۰۲۱ - موجودہ | Lahore, Pakistan

I start doing freelancing on Fiverr, working on different projects across the board with 100% success rate with five star reviews.

کمپنی کا لوگو
Recruiter/Customer Service
Cyber System (Pvt) Ltd.
دسمبر ۲۰۲۰ - اگست ۲۰۲۱ | Lahore, Pakistan

Selection of suitable candidates for Health and Social Care Sector i.e. Hospitals and Nursing Homes for UK jobs market. Shortlisting of applicants on phone, Scheduling interviews of the shortlisted candidates with the Client. Constant coordination between the Client Companies and the candidates to minimize any discrepancies. Helping clients to find suitable candidates to fill their vacancies. Making phone calls to candidates who are judged to be eligible and describing the work duties.

کمپنی کا لوگو
Recruiter/Customer Service
Nexus Recruitment Group
جنوری ۲۰۱۹ - مارچ ۲۰۲۰ | Lahore, Pakistan

Counting my career as a recruitment executive( UK Care Homes, Nursing Homes, and NHS) my responsibilities include finding the right candidates, screening them, conducting an initial interview, and arranging an interview.

کمپنی کا لوگو
Recruiter/Customer Service
Axis Recruitment
اگست ۲۰۱۸ - جنوری ۲۰۱۹ | Lahore, Pakistan

In Axis Recruitment my responsibilities include finding the right candidates, screening them, conducting an initial interview, and arranging an interview( UK Care Homes, Nursing Homes, and NHS).

کمپنی کا لوگو
Customer Service
Taxicode
جنوری ۲۰۱۷ - اگست ۲۰۱۸ | Lahore, Pakistan

TaxiCode Call Center is working for a company called TaxiCode based in the UK. My responsibility was to ensure that the customers were satisfied and that the company was doing its best.

کمپنی کا لوگو
Closer
ArhamSoft (Pvt) Ltd.
جنوری ۲۰۱٦ - جنوری ۲۰۱۷ | Lahore, Pakistan

I started as an agent for a company named IVA. Under this campaign based in UK, I helped people who were struggling with their debts.

کمپنی کا لوگو
Front Desk Officer
Deutsch Institute
فروری ۲۰۱۴ - دسمبر ۲۰۱۵ | Lahore, Pakistan

My responsibility was to provide information about our courses,help candidates to select the right course and also dealing with institutes accounts.

تعلیم

Govt Islamia college Railway Road Lahore
بیچلرز, بیچلرز ان آرٹس, B.A‎
Fine Arts
CGPA 2.9/0
2014
GOVT M.A.O COLLEGE(MAO) LAHOREPAKISTAN
انٹرمیڈیٹ / اے لیول, , ‎
Fine Arts
2012
Govt High School Shad Bagh
میٹرک / او لیول, , ‎
Arts
فی صد %
2010

پیشہ ورانہ مہارتیں

ماہر American Accent
ماہر American or British Accent
ماہر Answering Inquiries
ماہر Branch Support.
ماہر Call Center Management
ماہر Conservation Awareness
ماہر Customer Contact Skills
ماہر Customer Service Representation
ماہر Database Management 
ماہر Disposing Materials
ماہر eCommerce Account Handling
ماہر Email List Management
ماہر Fluenct In English
ماہر Focused Service
ماہر Inbound Call Center
ماہر Informing
متوسط Installation Process
ماہر Knowledge of Development 
متوسط Lead Generator
ماہر Listening to Customer Skills
ماہر Live Chat Handling
ماہر MIT Knowledge
ماہر Multi-tasking
ماہر Official Tasks Handling
ماہر Professionalism
ماہر Programming Principles
ماہر Pursuing News Stories
ماہر Reasrch and Development
ماہر Record Keeping
ماہر Relations Management Skills
ماہر Sales Revenue Management
متوسط Sales Skills
ماہر Soft Skills
ماہر Spreadsheet Navigation
ماہر Strong Communication
ماہر Strong Mathematical Knowledge
متوسط Telemaketing
ابتدائی Telesales
متوسط Typing Skills
ابتدائی VAS Support
ماہر عمليات خدمة العملاء

زبانیں

ماہر ہندی
ماہر پنجابی
ماہر اردو
ماہر انگریزی