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خلاصہ
Experienced and service oriented Management professional with 10 years progressive work exposure in backend operations and teaching/orientation. Currently working in Pakistan’s first and largest Mobile Banking, Easy Paisa. Directly reporting to Head of backend operations. Assist top management to devise strategies and new processes. Conduct training sessions with different teams of back end operations. Earlier engaged to coaching and teaching classes to O’ level, A’ level and graduate students.
تجربہ
Manager
Team lead cash management operations
Manager
Currently Working in Cash and Management unit of Easy Paisa:
Responsible for reconciliation of statements, Managing international remittance transactions, Cash management for Sale and Service Centers of Easy Paisa and Franchises, Managing Close accounts balances of subscribers as well as Easy Paisa corporate clients.
Department of subscribers mobile account registration:( October 2015-October 2016)
Managing team of 12+ resources responsible for registration of subscribers accounts, Tameer Micro Finance Bank and Telenor Pakistan Employees accounts
Leading Complaint Management Unit of subscribers accounts
Quality Assurance Department: (April 2014-October 2015)
Monitoring quality assurance of different branchless Banking department
Developing and implementing new improved processes
Monitoring cash management and distribution functions.
Responsible for preparing monthly and annual performance reports of all departments.
Corporate Accounts Registration Department (Business Accounts):(July 2012-December 2013)
Responsible to register and manage the corporate accounts.
