Fleet Management (Repair and Maintenance, Annual token tax, Insurance claim and renewal, Reservation)
Facility Management (House Keeping, Electrical and plumbing work, Gardening, Generator Maintenance, Ac Maintenance and installation and Repair of office furniture and fixtures)
Stationery and Office supplies management (Monthly demand, Issuance and monthly stock take)
Vendor Management (Payments, Arranging Quotations, Annual contract renewal)
Event Management
Arranging protocols when required
Recruitment (Blue Collar hiring, Orientation of new employees)
Payroll Management (Addition/Deletion, Overtime, Monthly Attendance management)
Compliance management.
Dealing with govt. department (EOBI, PESSI, LESCO, SNGPL, WASA, EXCISE and other department)
Security Management.

 Achievements

Upgrade manual attendance system to HRIS
Renovation of conference hall
Complete installation of 100 KVA solar project
Reduce Monthly and Annually cost by adding more vendors in system

Plan and coordinate administrative procedures and systems and devise ways to streamline processes
Recruit and train personnel and allocate responsibilities and office space
Assess staff performance and provide coaching and guidance to ensure maximum efficiency
Ensure the smooth and adequate flow of information within the company to facilitate other business operations
Manage schedules and deadlines
Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
Monitor costs and expenses to assist in budget preparation
Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
Organize and supervise other office activities (recycling, renovations, event planning etc.)
Ensure operations adhere to policies and regulations
Keep abreast with all organizational changes and business developments

Experience Protocol Officer at Fatima Group June 2015 - Present To provide Protocol to the Top Management at Airport, (Luggage Check in and issuance of boarding pass etc.) both for International and Domestic flights To deal with Immigration Authority & Air Port security Force for clearance of Officials on Domestic Arrivals and Departures. To arrange the meetings with the Govt / Private officials for business development and better coordination To deal & Liaison with Govt. Departments. Like Military, Police & FIA, & District Courts, NADRA, Licensing Authority, Passport office, Embassy, Visa Section. Etc, regarding official matter To deal in correspondence within the Group & other Govt./Semi-Govt. Departments Taking care of Official Guest House & administrative matters of CEO Office. To facilitate & solve day-to-day admin & other departmental problem related to CEO Protocol. To look after & maintenance the security & cleanliness of the premises of protocol designated area.

Senior Operation Executive at Inbox Business Technologies
October 2012 - April 2014 (1 year 7 months)
Supervising BRTS Operations and staff at 27km area on 27 stations.
Ensure all stations opened and closed on time as per SLA with 18hrs smooth operation.
Operation Management: Supervising e-ticketing and operation issues and resolving customer complains with strict time lines.
Controlling operation issues and resolving within company on immediate basis from vendor. Efficiently track, manage, and improve individual and team performance.
Provides guidance, instruction, direction, leadership to operation staff.

CCE at Ufone
August 2006 - September 2012 (6 years 2 months)
Job Responsibilities:
• Provide them Product knowledge.
• Answer their queries about VAS (value added services) and other Issues.
• Provide them accounts information
• Trouble shoots errors in their account and satisfies them.
• Managed multiple priorities and maintained effective results in a quota driven workplace.
• Assisted wireless cell phone customers with items such as adding minutes and troubleshooting.
• Responded to customer inquiries and requests and resolved issues efficiently and professionally.
• Exercise strong interpersonal communication skills with customers and department personnel.
• Accept assignments with an open, Co-operative, positive and team-oriented attitude.