Technically sophisticated IT engineer with 7 years of experience managing, implementing, and
protecting networks, applications, and hardware critical to operations.
Assistant Manager IT, Dolmen Mall Lahore (February 2022 to Present)
· Handle the LAN and WAN connectivity of the entire mall and the IT support office.
· Managed window installation on desktops, laptops, servers, and performed configuration of network devices, printers, network printers, and sharing of printers.
· Provided IT support to the Mall end-users.
· Troubleshoot software, hardware, network, network devices, and IT equipment including routers, switches, computer networks, IP cameras, and network printers.
· Provision inventory control management, asset verification, and network infrastructure design and maintenance to support enterprise in working seamlessly.
· Administration maintenance and efficient working of newly purchased and in-house wireless router, access points, and IT equipment.
· Lead strategic negotiations with vendors to procure IT services/products and ensure prompt resolution of technical issues through operations coordination with vendors.
· Organize IT setup for zoom conference meetings for higher management and resolve technical issues during the meeting promptly.
Oversee the LAN &WAN Connectivity as well as provision remote support related to hardware and software to all outlet of Nishat linen In Pakistan and UAE.
• Carry on Window/Linux Instillation of Desktop, Laptop, Servers & Configuration of Network devices and Printers (local, Network and sharing printers).
• Instal and manage work station, servers, and configuration of outlook, oracle and other basic software’s use in Head office and outlets.
• Organize zoom conference meeting for higher management and resolve technical issues during the meeting promptly.
• Troubleshoot of software, Hardware, Network and Network Devices and all kinds of IT
• Deploy and oversee equipment (routers, switches, Laptop, computer network, IP cameras, network printers, Barcode Scanner, and Receipt Printer).
• Delivered effective inventory control management and conduct asset verification and maintain the asset data base.
• Manage the backup, the attendance machines and polling of attendance.
• Design network infrastructure as well as manage the wireless router, access points, IT equipment newly purchase and in-house.
• Coordinate and manage different vendors related to IT equipment and services & Inspection of New Hardware.
Key Accomplishments and Projects:
• Successfully coordinated project involving companywide implementation of Microsoft dynamics 365.
• Managed upgradation of company's hardware and network infrastructure to optical fibre
• Deployed retail module of POS (point of sale).
Managed Window Installation of Desktop, Laptop, Server, and configuration of Network devices, Printers. Network printers and sharing of printers.
• Handle the LAN & WAN connectivity Of Head Office and all other Support office
• Provision inventory control management & asset verification.
• Conducted installation and handling of work station, servers, and configuration of outlook, FTP, ERP (oracle) and other basic software’s.
• Provided IT support to the Client and end users Support for all LAN- based applications.
• Troubleshot of software, Hardware, Network and Network Devices and all kinds of
IT equipment (routers, switches, computer network, IP cameras, network printers).
• Designed network infrastructure & troubleshooting.
• Managed the wireless router, access points, IT equipment newly purchase and in-house.
• Designed, implementation and management of windows 2003 network infrastructure using
DNS (domain name server), DHCP (dynamic host configuration protocol), and routing and Remote access service.
• Coordination and Management of different vendors related to IT equipment and services and
any issue related to software & hardware.
• Handled call center equipment and operation.