· Managing IT staff by recruiting and training employees, communicating job expectations, and monitoring performance.
· Testing, troubleshooting, and modifying information systems so that they operate effectively.
· Maintain existing ERP modules, data backups and system security
· Analyze user requirements, procedures and problems from operational specifications and suggest ideas to improve existing systems
· Create, test and maintain a comprehensive disaster recovery plans
· To coordinate with software house and to act as a bridge between the Organizational Requirement and ERP Setup .
· Plan, develop and manage training programs for end-users, to ensure that relevant end-users are adequately trained to perform their functions.

To act as the HR business intelligence expert especially in relation to workforce data and reporting and will oversee the development and provision of HR reports
Duties:
Manages the development, enhancements, upgrade and maintenance to enterprise Human Resources systems and databases.
Taking ownership of the definition, set-up and maintenance towards users of HR IT systems
Supervise the day-to-day activities of our HR Information Systems.
Work alongside the IT department to perform regular assessments and improvements to the HRIS.
Steering of recruitment and on boarding of new team members

Joined Chand Bagh School as a Research & Development Officer. Developed SOP's and accordingly developed an MIS for the purpose of Automation and Database Management of Each Department. Furthermore, Heading the ICT, Data Entry and Database Implementation.
Collecting, collating and carrying out complex data analysis in support of management. Also involved in reporting statistical findings to work colleagues and senior managers.

Duties:
Manipulating, cleansing, processing data and implementing new functionality. Advising on the suitability of methodologies and suggesting improvements.
Carrying out specified data processing and statistical techniques.
Supplying qualitative and quantitative data to colleagues & Management.
Arrange and conduct training workshops, conferences, seminars and reflective learning sessions.
Training of Academic & Administrative staff.
Enforce and updating of IT policies.
Establishment of benchmarks & archives.

Responsible for working closely with the selected supplier and managing the company’s Data Entry and I.T. activities. Also providing leadership for the Digital Filling department and motivating staff to achieve maximum performance and efficiency.
Duties:
Liaison closely with Election Commission of Pakistan’s officials to ensure that the scanning work progresses smoothly and concludes within the agreed period.
Supervise and closely monitor the work of scanning team. Ensure scanning of the require documents in a systemic and orderly manner.
Ensure that digital files and documents are named and back-ups are made according to agreed protocols
Provide regular progress updates.

Responsible for working closely with the selected supplier and managing the company’s Data Entry and I.T. activities. Also providing leadership for the Digital Filling department and motivating staff to achieve maximum performance and efficiency.
Duties:
Liaison closely with Election Commission of Pakistan’s officials to ensure that the scanning work progresses smoothly and concludes within the agreed period.
Supervise and closely monitor the work of scanning team. Ensure scanning of the require documents in a systemic and orderly manner.
Ensure that digital files and documents are named and back-ups are made according to agreed protocols
Provide regular progress updates.

Joined Meezan Bank as a Service Quality Coordinator in 06th June, 2008. After six months on job training got confirmed as an “Officer Grade II. Worked almost in all departments of Service Quality and I.T. Lastly worked as "Officer I" at Mansehra branch.

I have worked along with the WAN Team for Wireless Connectivity and Server
Migration on Microsoft Active Directory Domain of MBL Mansehra and Abbottabad Sub Branch. Handled IT related Routine problems in Hazara Division.

Duties:

Key Responsibilities in terms of I.T:
Responsible for the design, installation, administration, operation and maintenance of Local Area Network.
Performed system diagnosis, repair and updates to ensure data integrity; and reliability of automated tasks.
Interface with users to identify computer related needs and provide appropriate software/hardware support applicable to those needs.
Ensure routine backups are performed.
Daily problem resolution and troubleshooting. Troubleshooting Software Applications and protocols.
Intranet access handling and trouble shooting.
CCTV Backup handling and troubleshooting.

Key Responsibilities in terms of Service Quality:
Assist and guide the customers regarding Bank Policies and Procedures.
Liaise closely with operations to ensure timely processing and prompt, quick & accurate delivery of service to the customer.
Act as a focal point between branch and Service Quality department at HO and lodging complaints and customer’s info updates in CRM (Customer Relationship Manager) software.
Analysis of the monthly branch performance report with an attempt to focus from the highlighted most affected areas and work towards eradicating the issues.

Joined IMC as an IT / Logistic Assistant in Apr, 2005. After six months on job got promoted as IT / Logistic Officer. Designed and Maintained LAN.
Responsible for the installation and maintenance of IT equipment including (but not restricted to) printers, scanners and workstations. Supporting customers using remote access technologies and also by visiting client sites.

Duties:
Assist with network and security management.
Maintenance of Local Area Network and provided Internet Based services to the employees.
Trouble shoots software applications and protocols.
Provide user level technical support for end users, computers, printers, etc.
Assist with end user system updates and monitoring including: Patch management, spyware removal and testing, virus checking, ensuring backup of data files etc.
Undertake procurement of goods and services using the IMC’s procurement rules and guidelines. Assist with procurement and implementation of new servers, technology, etc.
Monitoring, analyzing and optimizing progress of the procurement & logistics function.
Managed Tender Notices and Prepared Bid Summaries and Purchase orders. Managed Procurement in line with the organization procedures.
Coordinate the check and quality control process of the items.
Keep record and maintain contacts with the suppliers to conduct price comparisons.