Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
Give guidance to employees in handling errors, problems, complaints and/or disputes
Performance analyses of employees
Coordinate work schedules and duty assignments
Employee recruitment, including interviews and hiring
Perform orientations and/or schedule training as needed for employees
Interpret and explain work procedures and policies to staff
Perform employee evaluations and make recommendations on personnel actions, such as promotions or firing
Prepare and manage reports, manuals, correspondence and other documents using a database or word processing
Review records and reports relevant to payroll, production and other workplace activities for monitoring employee activities and evaluating performance
Work with other supervisors to coordinate workplace activities with other departments, units or teams
Implement company or departmental policies, procedures and quality/service standards
Maintain records, including inventory, personnel, orders, supplies, and maintenance documentation


Request Information

Completing all assigned tasks and assisting with day-to-day operations.
Participating in meetings, workshops, and other learning opportunities.
Observing and learning from experienced staff members.
Gaining knowledge of company policies, protocols, and processes.
Taking detailed notes and liaising with Managers, Supervisors, and other senior staff.
Fulfilling any requirements and meeting goals set out at the start of the traineeship.
Following all company regulations, and health and safety codes.
Preparing documents and updating records.
Learning about conflict resolution and sitting in on disciplinary hearings.
Traveling to different offices and participating in daily operations as required.

Help managers complete daily tasks (e.g. implementing new policies)
Understand each department’s (e.g. Marketing, Sales) daily processes and goals
Provide administrative support (e.g. data entry)
Get familiar with personnel duties
Participate in company’s strategic planning
Help managers in evaluating performance (e.g. writing reports, analyzing data)
Keep track of business revenue 
Research ways to increase profitability and lower risk
Create and give presentations