Certified Learning and Development Professional CLDP from Concord Certification, Canada NATO-Centre of Excellence Defense Against Terrorism, Turkey Pakistan Society of Training and Development (PSTD), Karachi Pakistan Institute of Management PIM, Lahore and Sustainable Development Policy Institute SDPI, Islamabad.
Innovative professional with expertise in planning, developing, executing, and overseeing 500 national international training workshops to educate 13,000 trainees.
Succeeded in developing the first-ever counter-terrorism (CT) and countering violent extremism (CVE) training module on strategic communication and media engagement in a crisis situation for the Government of Pakistan.
Built the capacity of 500 media students, 58 journalists, and 30 media studies faculty members from nationwide universities to train them with conceptual and technical skills on CVE media product development.
An accomplished Learning Development Specialist with extensive experience preparing training courses based on detailed Training Need Assessment (TNA). Adept at developing TNA, pre/post-training assessment, and performing data analysis using statistical tools. Proficient in delivering constructive feedback and guidance to direct reports on all aspects of training projects including analysis, design, development, implementation, evaluation, and usability. Able to create and execute development plans, meet changing needs, and leveraged program planning and development. Able to effectively run/manage the training and development component/department at any organization.
Ensuring compliance to the University Service Statues, Ordinance and ESTACODE
Develop and implement HR strategies, policies, and procedures aligned with the organization's goals and values.
Manage end-to-end recruitment processes, including job postings, resume screening, interviewing, and onboarding of new employees.
Provide guidance and support to managers and employees on HR-related matters, including performance management, employee relations, and conflict resolution.
Conduct regular performance reviews and develop performance improvement plans to enhance individual and team performance.
Administer employee benefits programs, including health insurance, retirement plans, and leave management, ensuring compliance with legal requirements and competitive positioning.
Oversee training and development initiatives, identify training needs, coordinate training programs, and monitor their effectiveness.
Maintain accurate employee records, ensuring compliance with data protection and privacy regulations.
Stay up to date with labor laws and regulations and ensure HR policies and practices are in compliance with local, state, and federal laws.
Manage employee disciplinary and grievance procedures, ensuring fair and consistent resolution of issues.
Foster a positive work culture, promoting employee engagement, diversity, and inclusion initiatives.
Provide guidance and support to managers and employees on employee performance, career development, and succession planning.
Conduct investigations and resolve workplace conflicts and employee relations issues in a timely and effective manner.
Drive employee retention initiatives, identify retention risks, and develop strategies to enhance employee satisfaction and retention.
Coordinate with external partners, such as recruitment agencies, benefit providers, and training vendors, to optimize HR services and programs.
Prepare and analyze HR metrics and reports, providing insights to management on key HR trends and areas for improvement.
Responsible for monitoring and evaluation of Aawaz II programme and its activities in Punjab and ensuring compliance of PJN projects. Specific responsibilities include:
Assist in the development and revision of the project log frame matrix, particularly in the areas of performance indicators and their measurement;
Develop project monitoring plan and keep it updated in accordance with project activities and timeframes as relevant.
Collect data on a regular basis to measure achievement against the performance indicators of Aawaz II Program in Punjab. Check data quality with partners for program reviews and evaluations.
Maintain database to track field progress. Closely examine the quality of quantitative and qualitative data, to ensure that any discrepancies or issues are highlighted and addressed in a timely fashion
Maintain and administer the program M&E database; analyse and aggregate findings.
Support project progress reporting, project mid-term review and final evaluation.
Identify areas where technical support to project partners is required. Organize refresher training on M&E for partners as required.
Identify lessons learned and develop case studies to capture qualitative outputs of the project. Provide advice to the supervisor on improving project performance using M&E findings.
Conduct field visits for monitoring and evaluations as necessary for program implementation and ensure program progress including working of Early Warning Systems and Early Response Mechanisms at provincial level and in targeted districts of Punjab.
Analyzing program risks and developing risk register for program.
Produce reports on M&E findings and prepare presentations based on M&E data as required.
Provide the Program Team Leader with management information s/he may require.
Check that monitoring data are discussed in appropriate forum and in a timely fashion in terms of implications for future action. If necessary, create such discussions to fill any gap.
Regular coordination with PMU Monitoring team and Monitoring Partner organization to ensure check and balance on day to day activities.
Analyzing MPRs and QPRs and provide regular feedback to DSPs for improvements also highlight the area of improvement to PMU delivery team
Conduct physical monitoring visits to DSPs interventions and share findings with PMU team.
Coordination with DSP staff to ensure that the reporting is streamline as per given standards
Work closely with and under the guidance of PMU M&E Lead and the PMU Delivery Team
Create courses based on detailed and focused trainings based on TNA results as well as oversee all trainings organized under project’s flag in liaison with trainers and training institutes. Build synergies with trainers and speakers for capacity building training of government official on media engagement and crisis communication. Produce TNA, pre/post training assessment forms, TORs for trainers, speakers, and judges engaged in the training course. Examine insightful post-training analysis reports based on training objectives, including recommendations for future trainings. Develop project’s training resource while delivering robust support and assistance to partner training academies, institutes, and organizations. Held full accountability for designing and directing post training on the job assessment of the trainings to utilize skills/knowledge from the workshop.
Key Accomplishments
Led the planning, development, supervision, and implementation of 50+ national training workshops on Strategic Communication and Media Engagement in Crisis Situation in liaison with Government Training institutes to educate 3,000 + trainees, including Parliamentarians, LEAs, Journalists, and Bureaucrats.
Successfully designed and implemented the Strategic Communication and Media Engagement Training Manual in the Government Training Institutes, all over Pakistan.
Built the capacity of 500+ media students, 58+ journalists, and 30+ media studies faculty members from nationwide universities to train them with conceptual and technical skills on CVE media product development.
Transferred knowledge and skillset to government training institute/academy as well as institutionalized similar training programs on Media Management as part of regular course offerings.
Due to Covid-19 pandemic, successfully address the opportunities and challenges while shifting from traditional (on-site) mode of delivery to eLearning Platforms (online) training and helped the government training institutes to adopt the same.
Planned, organized, implemented and managed PPC’s annual training calendar which contains 10-15 training workshops a year.
Held full accountability for developing, executing, and overseeing 500+ national & international training workshops to educate 10,000+ trainees. Built synergies with trainers to create courses, training materials, exercises, group work, and exercises. Assessed training needs of internal/external clients, employees, and organizations. Developed and organized training manuals, multimedia visual aids, and other educational materials. Conducted over 50 training workshops as a lead trainer on Microsoft Office, Prezi, Team Building, Communication and Presentation Skills, Leadership Skills, Management Skills for Office Professionals for international development, public and corporate sector organizations.
Key Accomplishments
Planned, organized, implemented and managed SDPI’s annual training calendar which contains 25-30 training workshops a year.
Conducted training workshops as a lead trainer and co-trainer for internal and external trainees with an average rating of 08 out of 10.
Enhanced financial health of training department by preparing and winning the new project proposals.
Evaluated instructors’ performance, the effectiveness of training programmes, and provided recommendations for improvement.
Skillfully assessed training needs of clients organizations and produced trainings accordingly.
Managed SDPI’s Centre for Learning & Development (CLD) training management database & LMS.
Established the presence of the training department (CLD) on the social media platforms and make them live and active with regular interactions.
Planned, organized, implemented and managed the Summer Internship Programme for fresh graduates.