zara memon - Customer care officer - north sindh urban services corporation

zara memon

Customer care officer

north sindh urban services corporation - Rohri, Pakistan

خلاصہ

1-Customer call handling/walk in customer
2-Online complaint handling
3-Launching complaints
4-Forwarding complaints to concerned dept
5-Tracking of complaints
6-Making sure appropriate action was taken and issue resolved
7-Updating status of complaint in system
8-Taking feedback from customer
9-Documenting receipts of complaints
10-Handling of Accounts dept