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خلاصہ
A committed and well-motivated young person who aspires to hold a position
where i will be able to interact with customers on a daily basis. Highly
articulate having a clear friendly voice.
تجربہ
Customer Care Officer
Assistant Manager Business Deployment
Assitant Account Manager
• Meetings with Real Estate Agents and existing clients to resolve their issues and to sale them product which would help them to grow their business.
• Cold calling potential clients via telephone or personal visit.
• Educate them about Zameen's product and services.
• Working as part of the sales team to develop both new and existing.
• Attending trade shows and exhibitions when required.
• Making appointments to meet new and existing clients.
• Deliver on monthly targets and key performance indicators: Updates on CRM (on KPI, Targets and Clients Information) and JEFFI (for executing contract).
• Making relationship with existing clients and renewal of the account.
• Responsible for the Managing of 50 clients, account management.
Key Account Manager
• Key Account Management
• Developing Online Marketing Campaigns and Strategies
• Competitive Analysis
• Business Development
• Corporate Relations
• Implementation of Strategies
• Industry Research and Analysis
• Online Marketing via SEO, SEM and Social Media Marketing
• Creating and Managing Clients’ Online Brand Image
• External Searching
Call Center Agent
• A year of experience providing customer support in busy call center environments for public utility and insurance industry employers.
• An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
• Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes
