Manage 15 Retail Matab (Stores) and Collaborate with more then 400 suppliers and negotiate favorable terms and agreements to optimize product assortment, pricing, and delivery. Build and maintain strong relationships with key vendors and ensure timely and accurate replenishment of inventory.
Manage all aspects of the retail store's operations, & Suppliers including inventory management, visual merchandising, and maintenance of premises.
Recruit, train, and supervise retail staff and Hakim also , ensuring they have the necessary skills and knowledge to perform their duties effectively.
 Develop strategies to increase sales and profitability, monitor sales targets, and implement effective pricing and promotional strategies.
Foster a customer-centric culture, ensuring that customers have a positive visit experience in Matab (Dawakhana) addressing customer complaints, and resolving any issues that may arise.
 Oversee inventory management processes, including stock replenishment, stocktaking, and minimizing stock losses through effective loss prevention measures. Manage expiries of stock.
Monitor and control operational costs, prepare budgets, analyze financial reports, and identify areas for improvement to enhance profitability.
Ensure compliance with company policies, procedures, and legal regulations, including health and safety standards.
Vendor and Supplier Management: Establish and maintain relationships with suppliers, negotiate favorable terms, and ensure timely delivery of medicines.
 Utilize sales and operational data to identify trends, make informed decisions, and implement improvements to drive business performance. deploy candela software in Retail stores and SAP in Factory and warehouse.
Motivate and inspire the retail team, fostering a positive work environment, and encouraging professional development and growth.

As the Head of Retail open new stores and franchise. My primary responsibility is overseeing the operations of our retail stores and manages relationships with suppliers. Additionally, I am playing a crucial role in the expansion of our business by identifying and opening new store locations. I am leading the team of store managers and collaborate with various stakeholders to ensure the success and growth of our retail operations.
Key Responsibilities:


1.      Store Operations Management:
·         Provide strategic direction and guidance to store managers, ensuring consistent adherence to company policies, procedures, and standards.
·         Monitor store performance metrics, including sales, customer satisfaction, and operational efficiency, and take corrective actions as necessary.
·         Implement visual merchandising strategies to enhance the store's overall appearance and drive sales.
2.      Supplier Relationship Management:
·         Develop and maintain strong relationships with suppliers, negotiating favorable terms and conditions to optimize product availability, quality, and pricing.
·         Collaborate with suppliers to identify new products, trends, and market opportunities to enhance the store's product assortment and drive customer satisfaction.
3.      New Store Expansion:
·         Conduct market research and analysis to identify potential new store locations based on target demographics, competition, and market demand.
·         Collaborate with the real estate team to evaluate and secure suitable properties for new store openings.
·         Develop comprehensive business plans, including financial projections, for new store locations and present recommendations to senior management for approval.
·         Oversee the setup and launch of new stores, ensuring adherence to timelines, budgets, and operational standards.
4.      Team Leadership and Development:
·         Recruit, train, and mentor store managers, providing guidance on store operations, customer service, and sales techniques.
·         Foster a positive and motivating work environment, encouraging teamwork, collaboration, and individual growth.
·         Conduct performance evaluations, provide feedback, and implement development plans to maximize team performance and productivity.
5.      Cross-functional Collaboration:
·         Collaborate with various departments, such as marketing, finance, and inventory management, to align strategies, drive sales, and improve overall store performance.
·         Work closely with the marketing team to develop and execute marketing initiatives, promotions, and campaigns to increase brand awareness and drive footfall to the stores.

As a Departmental Store Manager, I am responsible for overseeing the day-to-day operations of store and managing various departments within the store. My primary goal to ensure the store operates efficiently, meets sales targets, and provides excellent customer service.
Key Responsibilities:
      Store Operations Management:
        Develop and implement strategies to maximize sales and profitability.
         Monitor and manage inventory levels to ensure adequate stock availability.
         Maintain store cleanliness, organization, and compliance with health and                  safety standards.
         Oversee store opening and closing procedures.
         Manage cash handling and ensure accuracy in financial transactions.
      Department Management:
         Supervise and train department managers and staff.
         Set department goals and objectives, and monitor performance.
         Coordinate with department managers to ensure proper stock levels, product           displays, and pricing.
         Implement marketing and promotional activities to drive sales within each               department.
         Ensure compliance with merchandising standards and product quality control.
      Customer Service:
         Foster a customer-centric environment, ensuring high-quality service is                   provided to all customers.
         Address customer inquiries, concerns, and complaints in a timely and                      satisfactory manner.
         Implement customer satisfaction initiatives and monitor feedback to identify             areas for improvement.
         Train and motivate staff to deliver excellent customer service.
      Staff Management:
         Recruit, hire, and train new employees.
         Create employee schedules, manage work hours, and approve time-off                    requests.
         Provide ongoing coaching and performance feedback to ensure a motivated             and productive team.
         Conduct regular performance evaluations and implement development plans           as needed.
         Handle disciplinary actions and resolve conflicts among staff members.
      Budgeting and Reporting:
         Develop and manage the store budget, including sales targets, labor costs,             and expenses.
         Analyze sales and financial reports to identify trends, opportunities, and                    areas for improvement.
         Implement cost-saving measures while maintaining high operational                        standards.
         Prepare regular reports for senior management, highlighting key                             performance indicators.