·Performing accurate research and analysis.
·Coordinating arrangements, meetings, and/or conferences as assigned.
·Daily record keeping and filing of documents.
·Answering and screening telephone calls, and responding to emails, messages, and other correspondence.
·Operating and maintaining office equipment.
·Managing a busy calendar, meeting coordination, and travel arrangements.
·Professionally greeting and receiving guests and clients.
·Ensuring efficient and effective administrative information and assistance.
· To act as a first point of contact dealing with correspondence and phone calls.
· To proactively manage and coordinate the diary of the Chief Executive by prioritizing and arranging internal and external meetings, ensuring appropriate briefing papers are prepared and provided.
·Plan and organize travel and accommodation when required.
·Maintain effective filling and data storage including emails and retrieval systems ensuring the needs of the Chief executive are met.
·To provide full personal assistant support by dealing with all correspondence and calls, drafting routine letters to high standard, minute meetings, taking messages and other administrative tasks as required supporting the Chief Executive.
·To provide support for Board of Director meetings by ensuring meetings are properly arranged and serviced. This will include drafting agendas, collating papers and reports, taking minutes and following up action points.
·Supporting the Chief Executive to keep the Board of Director informed about the work of the organization and their appropriate training and induction.
·To service meetings of the Senior Management Team by drafting and collating papers and reports, preparing manageable agendas, taking minutes and following up on actions points.
·To plan and manage key organizational events such as; AGM, Staff and Volunteer conference, Strategy days, Staff briefings and others as required.
• Supervising daily admin activities (Cleaning, proper availability of stationary for All Depts.)
• Ensuring all bills and invoices are provided to relevant Dept (GRN, Utility bills & Rent/Maintenance bills.
•Ensuring all of the depts are working in a safe environment.
•Forwarding queries to relative departments.
•Looking after appointments of Directors.
•Supervising the office repairs and related building activities.
•Reconciling daily purchases of Raw material with procurement dept and making sure these purchase were authorized by related Department Head.
•International Student Admission Services
•Correspondence of Admission Applications for Different International Universities.
•Looking after the documentation for student visa Application.
•Correspondence with the students for their queries.
•Dealing with Customers for their different quires.
•Record maintenance of all the applied current & previous applicants.
-Issuing Duplicate Billson request of customers
-Issuing Mobile Sims on request of customers.
-Handling countrywide-queries, Complaints, Information.
-Reporting to Team Leaders regarding inquiries of customers
-Conducting sessions on various products and coordinating with respective/concerned departments to organize sessions