Achievement-oriented professional with a dynamic history of accomplishment in organisational behavior, training and development, HR recruiting, quality assurance, leadership, and international client collaboration and assistance in job hunt.
Continuous process improvement expert with the ability to conduct root/cause analysis through extensive audits and implement comprehensive quality programs and practices.
Exceptional leadership and management skills and a proven ability to drive productivity and improve organisational performance with forward-thinking and transformational management and team building approach.
Gather requirements for projects and assign content editors to each piece based on their area of expertise and knowledge of the subject. Train and hone the technical writing skills of editorial staff, freelance writers, and in house content developers.
Demonstrated proficiency planning and delivering comprehensive training workshops to build confidence, proficiency levels and the spirit of collaboration that motivates employees to go above and beyond in the delivery of exceptional service.