Over six years’ experience leading operation of a retail store, obtaining the following important strengths:
• Sound expertise in sales, marketing and business development processes.
• Developing and maintaining high standard of merchandising, placement, store branding, and proper display techniques in order to create inviting impression for customers.
• Strong sales support, project management, staff leadership and training skills
As store manager Sana Safinaz I have Ensured accurate ticketing prior to promotion launch &Liaise with warehouse for timely order delivery. Complete knowledge of brands / designers and their customer profile. Responded to customer complaints and comments in a timely manner. Trained and developed team leader as a successor. Conducted daily floor walk, meeting to review past performance and identify gaps and shortfalls. Communicated results for all KPIs with the team. Worked closely with HR to monitor sickness / absence. Security Compliance, to minimized external / internal theft and damages. Followed procedures for Stock Receiving. Help and supported Compliance Manager for Cyclic audits