خلاصہ

To secure a challenging position that utilizes my experience and knowledge and allows me to expand my professional career while I contribute to the growth and repute of the Organisation. I always look forward to serve the customers and organization at my best.

پراجیکٹس

Awareness Campaign about Workplace Harassment

تجربہ

کمپنی کا لوگو
Remote Monitoring Officer
MCB Bank
اکتوبر ۲۰۲۲ - موجودہ | Lahore, Pakistan

Enter Description

کمپنی کا لوگو
Sales Executive
Travel Channel International Pvt ltd
مئی ۲۰۲۲ - اکتوبر ۲۰۲۲ | Lahore, Pakistan

Enter Description

کمپنی کا لوگو
Customer Services Officer
The Bank of Punjab
جولائی ۲۰۲۰ - جولائی ۲۰۲۱ | Lahore, Pakistan

To resolve customer queries regarding their Accounts

کمپنی کا لوگو
Customer Services Officer
Allied Bank Limited
جولائی ۲۰۱۸ - جولائی ۲۰۲۰ | Lahore, Pakistan

To resolve issues over phone with customers daily.
To assist customers by answering questions, responding to inquiries and handling telephone requests.
To work with management to propose and implement proactive customer service solutions
To promote available products and services to customers during service.
To answer quickly and accurately customer questions, suggested effective solutions and resolved issues to increase customer satisfaction

تعلیم

University of the Punjab
ماسٹرز, ماسٹرز ان سائنس, M.Sc‎
CGPA 3.3/4
2016
University of the Punjab
بیچلرز, بیچلرز ان کامرس, B.Com‎
Accounting, Commerce, Business Law Tax
فی صد 62%
2013
BISE
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 76%
2011
BISE
میٹرک / او لیول, , Matric in Science‎
فی صد 67%
2009
BISE
, Matric in Science‎
فی صد 67%
2009

پیشہ ورانہ مہارتیں

متوسط Academic Development
متوسط Academic Program Management
متوسط Accounting Skills
ماہر Accounts Administration
متوسط Accounts Administration
ماہر Active Listening
ماہر Active Listenting
متوسط Admin Task Planning
ماہر Administration Knowledge
ماہر Administration Skills
ماہر Administrative Management 
ماہر Administrative Skills
ماہر Administrative Tasks
ماہر Admissions Counseling
ماہر Aesthetic Procedures Knowledge
ماہر Analysis Skills
متوسط Analyst Relations
ماہر Analytical Skills
ماہر Answering Inquiries
ماہر Aseptic Technique Knowledge
ماہر  Talent Acquisition
ماہر B2B Business Development
ماہر B2B Manager
متوسط B2B Marketing Strategies
متوسط Banking
متوسط Bidding
متوسط Branch Support.
متوسط Brand Advertising
ماہر Brand Awareness
متوسط Brand Management
ماہر Business Acquisition
ماہر Business Development Process
ماہر Business Development Skills
ماہر Business Development Strategies
ماہر Business Excellence
ماہر Business Strategy
ماہر C++
ماہر Canva Command
متوسط Capital Goods Knowledge
متوسط Career Planning Training Programs
ماہر CEM Deployment
ماہر Chat Support Skills
ماہر Client Support
ماہر Client Correspondence
ماہر Client Dealing
متوسط Client Relations Management
ماہر Client Relationship Management
ماہر Clinet Contact
متوسط Commercial Real Estate
ماہر Communication and Negotiation Skills

زبانیں

متوسط پنجابی
ماہر پشتو
متوسط انگریزی
ماہر اردو

Amir آپکے جاننے والے

Syed Jawad Ali Ali Shah
Alkhidmat Foundation