•Assist management in annual audit plan, risk assessment of core aviation business applications of Pax, Cargo, ERP and Revenue Accounting.
•Prepare IS Audit reports, drafting LOR’s, observations along with supporting documents, working papers and evidences/annexures to provide reasonable assurance regarding compliance of applicable IT standards/policy and procedures.
•Provide Continuous support to HOD for review of internal and external policy and procedures, study of IOSA regulatory requirements and standard guidelines for information security & data protection, review of gap assessment for application and process audits.
•Responsible for identifying and support in compliance with the requirements of IATA security standards specifically related to cyber industry framework, like ISO, NIST etc., that are also applicable to Civil Aviation.

• Responsible for planning strategies focused towards growth in IT Infrastructure and Security.
• Draft annual audit plan, risk assessment of primary and DR site, review of internal policy and procedures, monitor data replication and retention to ensure recommended RTO and RPO.
• Special assignments including Inspection, compliance and remediation plan of annual IT audits.
• Perform regular audits of Information systems, infrastructure, network and digital signage, ITSM along with their operational activities.
• Forward anomalies/exceptional records on daily basis related to ERP, Product development and design systems.
• Highlight all branches operational anomalies/ discrepancies, correspond with IT operations for resolution of the same. • Draft IT policies as per ISO standards, risk assessment document of application & processes, audit reports and references, review of SLA’s and contracts for system upgradation and new acquisitions, technology awareness sessions.

• Worked as a customer-focused technical professional providing technical guidance and hands-on assistance to customers on various enterprise products like Symantec, Kaspersky, HP ArcSight SIEM and Veritas etc..
• Coordination with internal resources and third parties/principal vendors for the flawless implementation of Security tools.
• Assess project risks, issues and provide solutions where applicable.
• Facilitate ongoing prioritization, planning, and task allocation to technical resources to help ensure the accurate, timely delivery of committed implementation tasks.
• Documentation of monthly project status and performance reports for customer satisfaction.
• Onsite and remote POC’s of multiple tier environments.

Worked in IT Infrastructure Group, responsible for System management, EOD operations, weblogic and database services, Windows and Linux OS installation andoperations, data backups and restoration, Server/Assets procurements and Vendor management.
Managed Data Center operations and support, connectivity & health check of core business machines.
User account and access controls, OS installations and configuration management.
Responsible for system availability during business hours and system shutdown activity after daily EOD operations plus data back-ups on tapes and vault management.
Worked on achieving IS0 27001 ISMS compliance and ISO 22301 for BCM.
Documentation related to IT system audit, Asset/Risk register, audit reports, SLA’s, proposals for the venders and presentations.
Managed shifts, availability on weekends for technical support, vendor support & Data Center power shutdown/startup activities.
Remote administration on other branches through remote desktop utility.
Server hardware maintenance activities with engineers and vendors ( IBM, HP, PTCL, JBS, TECH ACCESS) etc.
Worked in weekly rotational shifts at primary and DR sites.