خلاصہ

I have progressive experience of working at a call center while effectively managing customer services on behalf of our clients. I have an experience in the direct marketing and public dealing. I am looking forward to a job in a challenging and healthy work environment where I can utilize my skills and knowledge for organizational growth

تجربہ

کمپنی کا لوگو
Freelancing
Self Employed
اگست ۲۰۲۰ - موجودہ | Lahore, Pakistan



I used to do content writing on different platforms like Blogger, Medium, and also do it as a freelancer in my free time. I usually write on different topics like Information, Technology, Social Issues including Tech Reviews. 


I have even started content writing to find out the market needs and requirements and I do complete research before writing informative content.

کمپنی کا لوگو
Area Marketing Manager
Anchor Paint House
نومبر ۲۰۱٦ - موجودہ | Lahore, Pakistan



To receive and co-ordinate all sales enquiries in line with the company sales process


To ensure all the quote and associated files are linked to an enquiry


To follow up sales activities with clients and potential clients


To chase and analyze the reasons for failure to turn an equity into a new order


To monitor company sales KPIs and sales performances

کمپنی کا لوگو
Management Trainee Officer
Enrichers Private Limited
ستمبر ۲۰۱٦ - اکتوبر ۲۰۱٦ | Lahore, Pakistan



I have to arrange the meetings for the clients.


I have to pitch and convince the clients to learn and invest in the Forex Industry.


I have to be updated with the news relating to commodities and currencies and economic conditions which can cause ups and downs in the market.


I have to update my clients with the risks so they can manage where to invest in the market, so they can enjoy a piece of cake without getting any hassle or risk in such a market.


My work is to reduce the risk of the clients investment so they can earn a good amount of profit with less risk of loss.

کمپنی کا لوگو
Customer Services Representative
MYL Communication
اپریل ۲۰۱۵ - ستمبر ۲۰۱٦ | Lahore, Pakistan

I had joined the company as the team leader and i had to lead my team to bring the good sales and to deal with the customers to educate them about our services and later facilitate them with the services we were providing.

کمپنی کا لوگو
Customer Services Specialist
Telecruize Communication
ستمبر ۲۰۱۴ - فروری ۲۰۱۵ | Islamabad, Pakistan

Beginning as the Customer Services Representative (CSR), I was tasked to manage team of new recruits and train them. I am responsible for the quality of the services offered to the clients by my team of five CSRs. My team's performance was rated as one of the best consistently for two consecutive quarters.

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان کامرس, B.Com‎
Accounting, Business Law, Income tax
فی صد 53%
2018
Punjab College of Computer Sciences
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کمپیوٹر سائنس, Intermediate of Computer Sciences‎
Mathematics, Physics
فی صد 45%
2012
Quaid Academy
میٹرک / او لیول, , Matriculation in Computer Sciences‎
Science
2010

پیشہ ورانہ مہارتیں

ماہر B2B Business Development
ماہر Build Strong Teams
متوسط Business Acumen
ماہر Call Handling
ابتدائی Carrier Relationships
ماہر CEM Deployment
ابتدائی Chemical Research
متوسط Client Dealing
متوسط Client Derailing
متوسط Cold Calling
ابتدائی Cold Calling
متوسط Collaboration
ماہر Communication
متوسط Cooordination Skills
متوسط Creative Writing
متوسط Customer Sales
ماہر Customer Service
ماہر Customer Service Skills
متوسط End To End Sales
متوسط Export Development
متوسط Fluent in English
متوسط Fluent in English
ابتدائی Freight Brokerage Knowledge
ابتدائی Freight Forwarding Management
متوسط Freight Transportation Management
ابتدائی Graphics Editing
ماہر Inbound Call Handling Skills
متوسط Inbound Calls Handling
متوسط International Sales
متوسط IT Support Responsibilities
متوسط Lead Genaration
ماہر Leadership Collections Handling
ابتدائی Logistics Systems Knowledge
ماہر Management Skills
متوسط Market Research
ابتدائی Marketing
متوسط Marketing Skills
ابتدائی Microsoft Power Point
متوسط Negotiation Skills
ماہر Negotiations
متوسط Outdoor Sales
ماہر Participation sales
متوسط Proficient in English
ماہر Quality Control Cutting
ماہر Quality Control Knitting
ابتدائی Real Estate Content Development
ماہر Relationship Management
متوسط Sales
ماہر Sales Abilities
ابتدائی Sales Acquisition

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی

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