· Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
· Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
· Write easy-to-understand user interface text, online help and developer guides.
· Create tutorials to help end-users use a variety of applications.
· Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
· Create and maintain the information architecture.
Perform competitive market Research
Conducting in-depth analysis using traditional and advanced methods
Authoring reports containing actionable recommendation
Perform research in order to determine who will buy products/ services within defined vertical and sub-vertical market