Take responsibility for the business performance of the organization ;
Analyses and plan levels and profitability;
Organize marketing activities, such as promotional events and discount schemes;
Prepare reports at the end of the shift/week, including staff control, food control and sales;
Create and execute plans for department sales, profit and staff development;
Set budgets or agree them with senior management
Provide care and support to PLHIVs (People living with HIV) and their families in collaboration with other team members and the management.
· Create and strengthen referral mechanisms for ARV/CD4 and all health related services for PLHIVs.
· To create enabling environment and reduce HIV related stigma and discrimination toward PWID and their families, within the existing ART, PPTCT and public sector hospitals.
Work in close collaboration with the designated team members to develop integrated continuum of care.
Establish and maintain contact with concerned governmental and non-governmental organizations.
· Coordinate with the CoPc+ staff to ensure timely referral of HIV positive clients to the relevant services as and when required.
· Undertake regular performance review to ensure smooth implementation of social mobilization services and quality of care.Assure that service provision complies with national guidelines and treatment protocols.Maintain a regular follow-up with the clients to ensure adherence to the AIDS treatment.Conduct review meetings, and promptly resolve problems as they occur in collaboration with COPC+ management team.Ensure quality of client monitoring data, utilization of available data, and timely submission of reports.
In consultation with the Site Manager, plan and establish HTC (HIV Testing and Counseling) services for PWIDs and their partners
Conduct pre and post test counseling with clients on regular basis.
Facilitate family contacts after client consent where possible and appropriate (as per HTC and family counseling SOPs).
Conduct follow up sessions after client has reintegrated with family, and maintain follow up record (SOPs to be followed).
Referral for further testing.
Referral for medical services when needed.
Referral for HIV prevention services.
Referral for HIV & AIDS care and support services.
Maintain all record/information related to clients, their test results in strict confidentiality
Attend day plan meetings with staff members and highlight issues of clients raised in their morning meeting
Participate and discuss issues pertaining to HTC, prevention ,care & support services
Maintain a daily diary and submit report of daily activities to site manager by the end of the day.
· HTC counselor will establish referral linkages with CHBC site
Maintain HTC files, monitoring and figure charts (as per SOPs).
Ability to understand the positive impact of services on “Target Population” (spouses and sexual partners of PWIDs)
Effectively implement the assigned project related activities as per the approved work plan and against set targets
Register spouses of IDUs as per policy and keep a copy of their registration record and also coordinate with DEO on daily basis.
Conduct daily counseling sessions with spouses of IDUs on issues including HIV, safer sexual practices, health & hygiene, role of family in clients care, and also motivate them to get tested for HIV.
Distribute syringes( wherever needed) and condoms among spouses of IDUs as per project policy and maintain daily record and hand it over to the designated staff member
Refer spouses for medical services to the medical team
Refer spouses for HTC to COPC site.
Refer spouses to PPTCT programs whenever required.
Develop reports of daily activities
Ability to follow the instructions, guidelines, processes and procedures for Prevention and Care of spouses of IDUs in compliance with defined objectives.
Follow the referral guidelines and ethical protocols while working in the field.
Coordinate with other staff members to have insight into the issues related to performance and regularly report to the Site Manager for guidance and technical support
Close coordination and linkage with public sector health facilities and CHBC sites for provision of defined services
Regularly update data collection and report to the Site Manager.
Identify and highlight sensitive and important areas of concern regarding spouses of IDUs so that those areas can be further worker out for research or service delivery.
Perform any other tasks identified by the Site Manager that may be necessary to ensure that the Program is implemented effectively.
   Supervise all restaurant activities and ensure compliance to all company standards to increase all sales of labor costs and prepare various reports accurately and within timeframe.
    Maintain optimal level of sanitary procedures for all food handling and maintain neat and clean kitchen area and ensure optimal quality of all food preparation and ensure compliance to all standards.
    Administer performance of all service staff and schedule and evaluate all restaurant operations and provide training to all employees and maintain all work according to required policies and procedures and maintain knowledge of all food and beverage trends.
    Prepare Menu estimates of all food and beverage costs and coordinate with corporate staff and assist to purchase all required supplies and place required orders for all distributors and ensure response to all complaints.
    Ensure compliance to all security procedures and design strategies to protect all employees and customers and design strategies to reduce injuries to staff and prepare various accident reports.
    Manage all shifts for restaurant operations and schedule all process and maintain cleanliness at all times and assist to resolve all complaints and maintain food quality at all times and perform regular interviews with all employees.
    Perform orientation and provide training to all new employees on restaurant processes and determine appropriate feedback from employees and maintain all restaurant plan
Organize stock and equipment, order supplies and oversee building maintenance, cleanliness and security
Plan and work to budgets, maximize profits and achieve sales targets set by head office
Control takings in the restaurant and administer payrolls
Recruit new staff, and train and develop existing staff
Coordinate staff scheduling and rotes, and motivate and encourage staff to achieve targets
Ensure standards of hygiene are maintained and that the restaurant maintain high standards of quality control, hygiene, and health and safety complies with health and safety regulations
Ensure high standards of customer service are maintained
Implement and instill in your team company policies, procedures and ethics
Handle customer complaints and queries
Implement branded promotional campaigns from head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns
Prepare reports and other performance analysis documentation
Report to, and attend regular meetings with area managers or head office representatives
Establish relationships with the local community and undertake activities that comply with the company's corporate social responsibility programs.
Highly reliable and dedicated restaurant worker with a strong customer service record and a stellar work ethic. flexible scheduling availability to include evenings weekends and special events as required.
RESTAURANT MANAGER Feb -2014 TILL TO DATE
Take responsibility for the business performance of the restaurant;
Analyses and plan restaurant sales levels and profitability;
Organize marketing activities, such as promotional events and discount schemes;
Prepare reports at the end of the shift/week, including staff control, food control and sales;
Create and execute plans for department sales, profit and staff development;
Set budgets or agree them with senior management;
Plan and coordinate menus;
Coordinate the operation of the restaurant during scheduled shifts;
Recruit, train, manage and motivate staff;
Respond to customer queries and complaints;
Meet and greet customers, organize table reservations and offer advice about menu and wine choices;
Maintain high standards of quality control, hygiene, and health and safety;
Check stock levels, order supplies and prepare cash drawers and petty cash.