Flight One Travel Agency September (2017) to May (2020)
Worked as an Customer Relationship Manager
Managing the overall back end as well as front end operations.
Handling walk in customer queries and proposing them various suitable packages
Overseeing administrative accountabilities including quotations, bookings, meetings etc
Collaborating and ensuring smooth flow of processes across all the departments
To assist and provide accurate, relevant and timely information to clients and maintain correspondence with CLC staff working on cases of clientsCollection of documents or required information from our registered clients and sharing data with the relevant case worker or business plan departmentMeeting with clients on behalf of advisor to address the issueEnsure healthy and professional relation with the clients on behalf of company
• Worked as an Tour Manager
Managing the overall back end as well as front end operations.
Handling walk in customer queries and proposing them various suitable packages
Overseeing administrative accountabilities including quotations, bookings, meetings etc
Collaborating and ensuring smooth flow of processes across all the departments