1. Responsible to implement strategies to reduce processing costs for the branch.
2. Provide assistance to Branch Manager to identify issues and develop efficient procedures
for branch.
3. Analyze and mitigate all risks for various issues of branch operations and manage all
resources and coordinate with staff to provide support to all branch operations.
4. Provide support to all branch operations and manage all communication with branch
staff in meetings and ensure compliance to all production and finance activities.
5. Perform sales calls to facilitate branch business and participate in all sales meetings and
events and ensure effective penetration of branch to increase revenue.
6. Timely assessment of any excess and shortage of cash and arrange and supervise its
transfer to ensure safety and integrity.
7. Prepare employee schedule and prepare all profit and loss statements and prepare
monthly reports on same.
8. Develop strategies and maintain effective customer service programs and achieve all
customer expectation.
9. Take particular training measures to improve delivery and performance of operations
staff and achieve the standards.
10. Prepare satisfactory replies and maintain confidentiality of all inquiries raised by law
enforcement agencies regarding any account holder.
11. Weekly / Monthly checking the security stationary that daily balancing is in order and
reconciled.
12. Weekly / Monthly checking of all files to ensure that all record keeping is being carried
out in proper manner and at regular intervals.
13. Fresh Cash Received from SBP and Distrubte to all Branches All record maintain
14. Admin Related Activities
Cash Officer
Telenor Microfinance Bank
Accept deposits, verifying cash and endorsements and issues receipts.
Accept Loan Payments.
Processes credit and cash advances, TDR, Pay Order.
Balances transactions at day end and verifies cash totals.
Balance ATM daily basis.
Manage prioritize daily activities of Operation department.
Will be furnished on demand