خلاصہ

To be associated with a reputed organization where I can fully utilize my skills, expertise and experience for the growth and prosperity of the organization to the optimum level as well as facilitate career & professional growth.

تجربہ

کمپنی کا لوگو
Customer Care Officer
Borjan (Pvt.) Limited
اکتوبر ۲۰۱٦ - فروری ۲۰۱۹ | Lahore, Pakistan

• Uploading of articles to the website and proper control on the inventory flow also replenishing of articles.
• Managing social media platforms Facebook, Instagram, Whatsapp & Live chat.
• Manage and reconcile courier payments with accounts
• Conduct courier costs and performance analysis weekly
• Automate all weekly and monthly reports
• Ensure team members are in sync with other departments and the Company’s overall vision
• Initiate replenishment and off-racking as per findings of inventory.
• Follow up on pending (receiving and dispatch) with warehouse, stores and couriers.

کمپنی کا لوگو
Customer Service Representative
Continental Car Hire
جنوری ۲۰۱٦ - اگست ۲۰۱٦ | Lahore, Pakistan

• Main responsibilities are to communicate with the customers via telephone and emails
• To coordinate with client, solicitors and broker with in the business and ensure high level of communications quality and to produce business.
• To assist clients for their accident claims and to maintain the cliental data orderly.
• With proper assessment of the file aspects according to the claims management maintain the file and approve the file with the help of managers.
• Provide high level of customer services and negotiate with other organizations.

کمپنی کا لوگو
CRO
Haji Kareem Bukhsh Liberty, Lahore
جون ۲۰۱۴ - نومبر ۲۰۱۵ | Lahore, Pakistan

-To welcome the customers and assist them about the floor\'s sections.
-To manage the floor activities, cleanliness and sales staff duties.
-Proper handling of cash and supervise the customer flow. -Following the instructions by the floor managers and report them on daily basis.

کمپنی کا لوگو
Public Relation Assistant
Sharif International
مئی ۲۰۱۳ - جون ۲۰۱۴ | Lahore, Pakistan

-The core responsibilities were to deal with the walk in customers.
-To assist customers about the renewable products.
-To give presentations about the product and client follow up.
-Marketing of the industrial products and solar panels.
-Report to the manager on daily basis.

تعلیم

University of Lahore
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Marketing
CGPA 2.8/4
2013

پیشہ ورانہ مہارتیں

متوسط distribution handling
ابتدائی experience in DTV &Spectrum
متوسط market research & market knowledge.
ابتدائی Purchase/Procurement
ماہر Sales
ماہر speak and understand in English
ماہر Branch Support.
متوسط British Accents
متوسط Client Aquisition
متوسط Client Followup
ماہر Conservation Awareness
ماہر Control Points Knowledge
ماہر Eye for Details
متوسط Fresh or experienced both can apply
ابتدائی Government
ماہر Handling Assignments
ابتدائی Import Operations Handling
ماہر Inspection Implementation
متوسط Inventory Control
متوسط Lead in
ماہر Production Quality Monitoring
ماہر Proficiency in English
ماہر Pursuing News Stories
ماہر Report Writing Skills
ماہر Ticket Checking
ماہر مبيعات المشاركة
ماہر Written and Oral Communication Communication

زبانیں

ماہر اردو
ماہر انگریزی

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