 Responsible to arrange, conduct all project activities in ICT, Punjab and KP project areas.
 To visit Judicial Academies, Bar Counsels, Police Academies, Media Houses, Heath Institutions, Ministries and conduct meetings with the relevant stakeholders, present project brief for conducting activities and acquiring subsequent approvals.
 Preparation of periodic reports, activity reports, final reports on outputs and outcomes of all activities conducted.
 Preparing press releases for the organization.
 Responsible for correspondence with relevant stakeholders with the approval of senior management.
 To prepare and provide reports as required by management and donors and preparation of master work plan and forecasting of all activities.
 Responsible to conduct/arrange all activities, i.e. one day sensitizations of police, lawyers, judges, health professionals and media, theatre, capacity building trainings of media and health professionals, national level consultations with the stakeholders as per project plan/defined time frame.
 Responsible to prepare event calendar/activities plans on weekly and monthly basis in coordination with the project manager.
 To prepare checklists, demands and need assessment forms for each activity.
 Preparing arranging printing materials and inventory for events.
 Arranging field visits and medical camps in prisons, refugee centers, minorities and transgender communities.
 To liaison with the administration department for project purposes.
 To prepare activity reports with all means of verification (MOVs) i.e. agenda, attendance sheets of participants, pictures, pre/post evaluation forms.
 To maintain activity wise files (both hard & soft) with all means of verification (MOVs).
 To coordinate with other project staff for the smooth implementation of the project activities.
To ensure compliance according to organizational requirements/guidelines and communicate challenges/constraints/opportunities to the senior management

 Providing executive support to the management.
 Coordinating and facilitating delivery of projects.
 Track progress and review project tasks to meet deadline.
 Develop strategies and prioritize initiatives based on management directives.
 Formulate and maintain various reports and dashboards.
 Coordinate with different departments for issues.
 Proactively communicate project status and progress, issues and risk to management.
 Coordinating sales teams of all regions by managing schedules, filing important documents and communicating relevant information.
 Ensuring the adequacy of inventory.
 Responding to complaints from clients, vendors and providing after-sales support when requested.
 Storing and sorting financial and non-financial data in electronic form.
 Handling the processing of all orders with accuracy and timeliness.
 Informing clients, sales team and higher management of unforeseen delays or problems.
 Monitoring the team’s progress, identify shortcomings and propose improvements.
 Assisting in the preparation and organizing of promotional material or events.
 Preparing Delivery Receipts.
 Arranging Sales team meetings & preparing minutes.

 Worked on Customer facilitation and Retention.
 Managed all monetary operations and inventory proceedings related to assigned branch.
 Trained, coached and communicated job expectations to trainees.
 Assisted in Reporting & documenting regional performance and for assigned Care Center as well.
 Managed accuracy in billing, resolved billing issues of customers, granted them waivers and got adjustments made in bills on daily basis.
 Handled huge amounts of cash on daily basis and prepared closing receipts.
 Worked on retaining of customers and satisfying them.
 Achieved sales targets, performed biometric verifications and worked on departmental projects.
 Verified customer’s documents such as Visa, CNIC, passports during provision of new accounts to the customers or change of ownership processes.
 Resolved / escaladed complaints surrounding consumer issues.
 Controlled pull-backs, Sales returns and retained customers through effective customer care skills.
 Performed Technical Troubleshooting.

 Captured comprehensive information on the data tracked by respective departments.
 Provided input and ideas for new collection method and product enhancements related to the covered content sets.
 Had been responsible for accurate, complete and timely collection of relevant data published in SNL products for the information tracked by the respective departments.
 Reviewed feedback involving content to help correct Errors and establish or refine procedures and processes to improve accuracy and Keep up to date on industry trends and reporting standards.
 Resolved Foreign Client issues by contacting them personally through Call and E-mail.
 Trained Filings Services Staff.
 Had been responsible for day-to-day maintenance of the information tracked by the respective departments.
 Responded to queries and requests from various client departments to collect data in timely manner, updating maintaining and running reports to generate useful audits of the department and provided input and ideas for new collection methods and product improvements related to the covered data.
 Analyzed Basic financial statements of different companies covered by SNL Pakistan.
 Retrieved financial documents of companies on client demand and maintaining a record of the Financial Documents and Client data.
 Browsed web pages for gathering financial information required by Client companies in different Foreign Countries.
 Wrote reports on the productivity and performance of the department and minutes of meetings held.
 Conducted of Audits of Annual reports, Press releases, quarterly reports etc.