Duties & Responsibilities:

Managing field operation teams of Engineers, DG Techs, AC Techs, & riggers in their operational activities & providing technical support for smooth network operations.
Ensuring 24/7 Network availability & achieve TCH/BTS monthly availability targets & ensure 100% KPIs to achieve regional targets.
To control & reduce High Fuel and High billing sites by auditing and implementing corrective & preventive measures to achieve regional targets.
To control and resolve Fuel theft and electricity theft at sites by auditing & implementing corrective & preventive measures.
To monitor and audit site PMs & DG PMs to minimize Telco & Non-Telco fault ratio.
To monitor service effecting alarms in network and their timely escalation to field teams and follow-up for their resolution & rectification.
To monitor degradation in TCHA/BTSA/NodeB/eNodeB and implementing corrective & preventive measures for their resolution and rectification.
To ensure spares availability in regional warehouse and reconciliation of monthly issuance.
Checking RSL report and resolution of high RSL and MW service effecting alarms.
To ensure PM Progress and perform random audits to check the PM/CM quality.
Ensuring the availability of Spares, Manpower and resources to execute all the tasks efficiently.
Analyzing the T-Prime cases and ensuring timely resolution.
Fault management and Root cause analysis for major outages in Network.
Coordination with RAN & Commercial teams for complaints and their resolution.
Coordination with OMOs for site access and resolution of issues by mutual understandings.
Close follow-up of operational issues (Site down, Node down, eNodeb down, Cell down, AC issues, DG issues) & ensure to resolve it within agreed SLA & issuance of Hardware from WH for its resolution and follow-up of faulty returnable items as per policy.
Ensuring TT closure within time & 100% TT closure to achieve regional target.
Checking customer complaints and implementing corrective measures for their resolution.
Ensuring timely completion of Site PM, DG PM & AC PM.
Identification of high fuel consumption and high billing sites & ensure to implement solution to control Opex in terms of DG utilization and Electricity bill reconciliations.

Project Details:
·         MW Swap Project North-2 Peshawar
·         3G & 4G Wireless Swap & Rollout Project Central-1 Lahore
·         MW Swap Project AJK & GB North-2 Islamabad
·         3G & 4G Wireless Swap & Rollout Project C3/C4 Multan & Sahiwal
·         New Physical 3G & 4G Wireless Rollout Project Central-1 Lahore

Project:           O&M of Irrigation System in Abu Dhabi Mainland C-11/1.
Client  :           Municipality of Abu Dhabi City        
Duties & Responsibilities:
·Reporting to Project Manager & was responsible of O&M of electrical works in Pumping Stations & was responsible for SCADA system O&M.
·Planning of all O&M programs for electrical, mechanical & civil works.
·Verification and follow up of all Preventive and Periodic maintenance programs.
·Investigate/troubleshoot Network & SCADA problems and implement solutions.   
·Coordination & monitoring installation, commissioning and testing of new equipment.

Project: MSAG/ISAM 7302 I&C/Deployment Region North-1&2
Client:   PTCL (Pakistan Telecommunications Company Ltd.                               
ALU Fixed Network Products: ISAM/MSAG 7302, 7210 SAS-M & 7705 SAR-8.
Duties & Responsibilities:

As Technical Support Engineer was responsible to support Vendor/Contractor teams & PTCL O&M Teams during deployment and end to end coordination till ATP & PAC of each site.
Have physical experience of deployment, I&C, integration & monitoring of ALU Fixed Access Networks equipment ISAM/MSAG 7302 and installation of 7210 SAS-M, 7705 SAR-8.
Responsible for End-to-End connectivity of ALU ISAM/MSAG 7302 to PTCL exchange Metro (Huawei/ZTE) in case of direct connectivity & or through ALU IP Node in case of Ring.

Project: MW MPR TXN Swap Project ALU-CMPak Region North-II
              Rollout/TI Project ALU-CMPak Region North-I         
MW Products:   Microwave Packet Radio (MPR9500 PDH & SDH), 9400 AWY (up to 32E1s)
BTS Products:  ALU Legacy BTS A9100, RRH/SUMX
Duties & Responsibilities:

As TSE was responsible to provide support to Vendor/Contractor teams, CMPAK FoPS Teams in Deployment, I&C & troubleshooting of MW links (MPR9500/AWY9400) & TXN/BSS Issues.
Expert of ALU MW (MPR9500 & AWY9400) & ALU BTS products A9100 RRH/SUMX.
Expert in End-to-End Media/transmission connectivity (From BSC to Terminal Site).

Project:   Alcatel-Lucent - CMPAK Managed Services Project (Region N1 & N2)
MW Products:  9400 AWY, NEC PASOLINK, 9500 MXC/SDH, ADM1642, Ericsson
                        Mini-link
BTS Product:    Evolium A910
Duties & Responsibilities:

Responsible to provide level-II support to FoPS teams for MW & BTS products.
Responsible for cluster sites O&M both Telecom & Power.


Responsible to conduct site audits for both Telecom/Power & CM/PM of sites.

·         Resolving all external/internal Hardware & service effecting alarms.
·         Ensuring timely completion & Conducting of PAT & FAT with the customer.

Project:     NEC-Telenor TI/MW Upgradation Project (Central Region)
Microwave Products: NEC PASOLINK Microwave (PDH), SDH C-Node
Duties & Responsibilities:

Responsible for LOS Survey of NEC MW links, I&C, ATP of MW links.
Expert in NEC PASOLINK I&C, O&M, LOS surveys and preparing their TSSR.
As project coordinator was responsible to attend meetings with NEC/Telenor for I&C of MW links & quality assurance at sites & also to provide technical support to field teams.