 Leading and training the team.
 Guide customers about clearance process.
 Process shipments clearance documents of clients who authorized FedEx.
 Maintaining ongoing communications with clients.
 Monitor custom’s release of shipments.
 Maintaining an updated database of all shipments deliveries and returns.
 Maintaining record of hold shipments and ensure that they are kept safely.
 Preparation of daily status report of shipments detained by customs.
 Confirming all shipping details before allowing packages to leave the facility.
 Resolve customer’s complaints in a timely manner.
 Giving self-collection to customers who authorize self-collection and taking cash.
 Address any issues with late or missing shipments or expected deliveries.
 Responsible for rider’s pickup and deliveries and ensuring that the standards of FedEx are being met.
 Receiving, sorting and dispatching passports according to their cities from UK VAC (Visa Application Centre).
 Making report of outstation shipments.
 Making operations overview report on daily basis to avoid any discrepancies.
 Reconciling cage of hold shipments twice a week.

 Leading and training the team.
 Welcoming guests.
 Scheduling staff.
 Handling guests complaints and issues.
 Opening restaurant.
 Closing restaurant.
 Handling front counter.
 Time management.
 Inventory management.
 Cash management.
 Home delivery management.
 Sales management.
 Quality management.
 Cost control management.
 Taking temperature of products to make sure equipment’s are working properly and products are cooked properly.
 Ensuring compliance with licensing, hygiene and health and safety legislation.
 Handling equipment.
 Overseeing stock levels.
 Making sure service is done according to the SOS of the organization.
 Ensuring cleaning of restaurant.

 Leading and training the team.
 Welcoming guests.
 Scheduling staff.
 Cash management.
 Sales management.
 Cost control management.
 Inventory management.
 Ensuring compliance with licensing, hygiene and health and safety legislation.
 Handling guests complaints and issues.
 Handling equipment.
 Overseeing stock levels.
 Making sure service is done according to the SOS of the organization.
 Ensuring cleaning of restaurant at all times.

 Manage the workforce as per job requirement.
 Managing the front desk in hotel lobby.
 Serving as the main point of contact for guests and ensure hotel departments are fully briefed on Guest requirements.
 Maintaining the inventory of guest’s amenities.
 Checking inn and checking out guests.
 Attend to Guest complaints and issues and to handle them.
 Handling telephone calls.
 Making reservation in case of a walk in guest.
 Coordinating with other departments to make sure everything is done accordingly.
 Handling cash.
 Making payments.
 Taking payment through card swipe machine or cash.
 Opening shift and closing shift.
 Having good experience in controlling the works from time to time, as assigned by the immediate bosses.
 Meeting with guests up to their satisfaction as per Job Requirement.

 Manage the workforce as per job requirement.
 Managing the front desk in hotel lobby.
 Serving as the main point of contact for guests and ensure hotel departments are fully briefed on Guest requirements.
 Maintaining the inventory of guest’s amenities.
 Checking inn and checking out guests.
 Attend to Guest complaints and issues and to handle them.
 Handling telephone calls.
 Making reservation in case of a walk in guest.
 Coordinating with other departments to make sure everything is done accordingly.
 Handling cash.
 Making payments.
 Taking payment through card swipe machine or cash.
 Opening shift and closing shift.
 Having good experience in controlling the works from time to time, as assigned by the immediate bosses.
 Meeting with guests up to their satisfaction as per Job Requirement