Ensure all operations are carried on in an appropriate, cost-effective way.
Improve operational management systems, processes and best practices.
Purchase materials, plan inventory and oversee warehouse efficiency.
Support all internal and external HR related inquiries or requests.
Maintain digital and electronic records of employees.
Coordinate communication with candidates and schedule interviews.
Handle with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts.
Produce and submit reports on general HR activity.
Determine and define project scope and objectives.
Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
Prepare budget based on scope of work and resource requirements
Track project costs in order to meet budget.
Develop and manage a detailed project schedule and work plan.
Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
Utilize industry best practices, techniques, and standards throughout entire project execution.
Monitor progress and adjust as needed.
Measure project performance to identify areas for improvement.

Customer Support for all the clients
Warmly greeted all customers and utilized active listening skills to determine what they required assistance with.
Project Co-ordination with client and developer team to complete the projects timely with all the requirements.
To answer all the client queries and to get all their requirements and to make their projects completed with quality.

To manage all the agents for getting new sales as per target individually and team based.


To make daily/weekly/monthly calls to manage all the clients for making them satisfied.


To Work with the Higher management to implement the proper division of responsibilities.

To manage all the agents for getting new sales as per target individually and team based.
To make daily/weekly/monthly calls to manage all the clients for making them satisfied.
To Work with the Higher management to implement the proper division of responsibilities.

To Make the calls to the US, Canada & UK Clients and to make those fresh calls into proper sales.
To follow up all the new sales to make them regular clients.
To Work with the management team to implement the proper division of responsibilities.

Make a call and pitched customer regarding product.
Answered customer telephone calls promptly and in an appropriate manner.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Worked night and weekend shifts during holiday season.