Recruiting and Staffing (Identify staff vacancies and recruit, interview and select applicants).
Writing up professional job adverts
Recruitment through various channels LinkedIn, Rozee.Pk, Facebook and through personal Relations.
Issue Appointment Letter, Reference Letters, Confirmation Letters, Joining Reports, Custodian of Assets, Prohibition Report, Memos (external as well as internal), Circular, and Acknowledgements & Correspondence and termination paperwork.
Accurately updating the HR employee database.
Arrange training for new and established employees.
Answering telephone calls and dealing with enquiries.
Strong knowledge of developing and implementing the performance appraisal system.
Setting up and maintaining personnel files.
Well versed with recruitment cycle.

HR Planning and Employment:
Assessing short & long-term HR requirements, performing/facilitating in job analysis, and keeping updated job profiles/descriptions. Designing & running employer branding campaigns, delivering effective recruitment, selection & induction processes.
Managing promotions, transfers/rotations, and organizational exits (retirements, dismissals, & resignations). Managing work schedules, attendance, employee database & manual records.
Training and Development:
Conducting training need analysis, designing organization-wide training plans, developing and updating technical skill maps, managing in-house training facilities and implementation of training plan
Compensation and Benefit:
Managing salaries, incentive & reward schemes, provident and gratuity funds, benefits including cafeteria, accommodation, sports facility, medical, paid leaves, fuel, discounts & merchandise gifts, mobile, laptops, and vehicles.
Handling increments and final settlements. Coordinating with CEO for incentive schemes for the employees. Conducting job evaluation to determine the monetary worth of different jobs and market competitiveness.
Performance Management:
Managing the organization-wide performance management system and providing facilitation and training during planning, execution, assessment, and review phases of performance management.
Developing and analyzing HR matrices/key performance indicators (KPIs).
Employee Relations:.
Facilitating in the resolution of inter-departmental/employee disputes and miscommunications. Organizing events for employees, managing official communications, and answering employee queries

Answer phone calls and be ready for unexpected customer requests.
Sell products according to the policy of the company and thereby place orders in the computer system.
Provide customers with rich data and service information.
Given certain conditions, transferring customer calls to staff members.
Identifying customer issues with the help of the computer.
Follow up on customer inquiries which weren’t resolved on the spot.