A digital product manager with diversified computing experience leading multi-disciplined, customer focused teams across GCC, India and Pakistan, building e-commerce platforms to stand alone software systems.
Passionate about brand loyalty and customer retention by focusing on seamless customer experiences. Ever ready to learn anything, with a keen interest in personalization and artificial intelligence.
* Product Manager for CX improvements GCC and India (E-Commerce)
* Product Manager for loyalty programs and customer retention GCC and India.
(Shukran and Landmark Rewards)
* Product Manager for gift cards and elite benefits programs GCC. (Digital)
* Refining and auditing product engineering processes. (Digital)
* Delivering road map items. (Omnichannel)
* Lead for Homecentre and Homebox digital properties.
* Planning launches and items of delivery.
* Liaising between all major key stakeholders.
* Managing digital launches across GCC.
* Process improvements.
* Creating SLAs.
* Stakeholder management.
* Supporting launches across digital platforms (GCC)
•Landmark Group is one of the giants in the Middle East Region.
•My responsibilities here includes to run the quality check on landmarkshops.com
•I am also responsible for working with the CMS and uploading and offloading data.
•Key responsibilities also included communicating the possible bugs to the concern team and making sure that the right and the best product in terms of aesthetics and quality is produced as a resultant.
An experienced freelancer with following skill set:
1. Creative Writing
2. Java Development
3. Android Development
4. IOS Development
5. Web Development
6. Web Designing
7. Logo and Stationary Designing
8. Software Testing
9. Requirement Analysis
10. Document Writing
11. Search Engine Optimization
12. Consultancy
•Allsoft Designers and Developers is one of the leading Software Companies in Pakistan
•My responsibilities there included manual testing, keeping track of Bug Life Cycle(BLC)
•Ensure quality assurance principle’s application within the firm’s projects.
•Gray Math is well established Software House with international clients all over the globe.
•My responsibilities here involved performing quality testing on various projects.
•I also learnt to develop Micro Sites and Collaborative Playlists on F#.
•I worked on product of Gray Math http://incogo.com. I was responsible solely for Incogo’s QA.
•In totality I worked on 25+ projects during my stay at Gray Math.
•Worked as a Quality Assurance Internee with Gray Math learnt Testing Life Cycles
•Learnt Bug Life Cycle and Bug Logging with JIRA
•Worked on various companies projects; my major role was to develop the Websites based on user requirements and development quality attributes.
•Another responsibility was to keep a strong relation with the Design Team and help them develop a design that not just fulfill the aesthetic needs but they should be easy to adapt and understand from the user’s perspective.
•My role at job description in Allsoft also included direct interactions with the existing and new clients.