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خلاصہ
• A passionate and enthusiastic professional and Business graduate from one of the and most conspicuous business schools in Pakistan; the Institute of Management Sciences, BZU Multan who believes in implementing new ideas in business for improving the operational practices in business which leads towards Cost Effectiveness, Operations Effectiveness, and Minimizing Wastage in Operations.
• At McDonalds Pakistan, I implemented an idea of scheduling the staff according to the customer flow rather than a traditional approach for improving the customer service experience.
• Implemented new practices to bring more sales by conducting regular and repeated visits of key customers and through relationship management
• I believe in potential replacement for further Growth of personal and organizational so I work with the attitude of people development.
پراجیکٹس
تجربہ
Station Manager
Assistant Manager Operations
• Managing the Shifts Operations (Opening, Closing and Over Night)
• Customer Handling is my key responsibility for retaining the visits
• Complaints handling and working on the atmosphere of friendly
Service experience (putting customer first) and working on the
Concept of LAST for retention.
• Effectively managing the all staff on shift for smooth operations and
planning of labor hours, scheduling the labors with the concept of
cost effectiveness (SSP)
• Working on different domains of departments (SSP, Inventory, PM)
• Working on Staffing, scheduling and positioning of staff
• Working on pay roll, accounts opening and settlement
• Effectively working on planning of daily, weekends and events
sales and insuring the all product availability for smooth operations
running (Inventory Management)
• Working on sales development by targeting the schools, colleges
Universities.
• Working closely with the Team and training them for their career
Enhancement because I believe in potential replacement for further
Growth of personal and organizational.
• Working on the plan and daily maintenance of equipment and
Building for sustaining and improving the working of equipment.
• Handling the cash flows on daily bases through proper set protocol.
• Working on reporting of sales, product mix, variance of
Inventory and usage on the daily, weekly and monthly
Bases.
