Current responsibilities includes:
Leading CPU Outward Remittances:
Well versed with SBP regulations and current changes in FE Manual pertaining to remittances.
Scrutiny of documents which includes Individual, Corporate and Commercial transactions submitted by all regions of the bank.
Follow up for discrepant transactions with branch and clients.
Transactions authorization in core banking system and SWIFT.
Authorize credits to Roshan digital accounts holders and its repatriation.
Correspondence with internal banks through SWIFT messages for various enquiries and its responses
Developed and updated from time to time the bank SOP for Commercial remittances, PRI remittances and overall remittances as per SBP guidelines (as and when SBP circular is issued).
Updated bank SOP of Foreign Exchange Manual (updated from time to time) and communicating the same to the compliance department.
Correspondence with inter departments i.e
Account opening for restraint in accounts removal
Risk department, legal, Compliance department pertaining to case submission to SBP if transactions is such in nature that requires vetting of documents with their respective comments/consent.
Reconciliation of Nostro Accounts and settlement of entries in customer’s accounts and follow ups.
Monthly and weekly SBP reporting
Advising internal and external clients for remittance execution under current SBP regulations.
Email correspondence to minimize internal and external complaints
Leading commercial remittances team with case submission to SBP and with its correspondence.
Leading “End to End digitalization of Foreign exchange related cases” portal for uploading of FX cases with SBP and onboard bank customers accordingly to abolish paper based case submission.
Developed contingency plans to eradicate delay of case submission incase the portal service is unavailable to the clients.
Handling of Loan registration:
Wind Power loan projects and registration of its loan with the bank under intimation to SBP.
Loan registration of corporate clients under various categories of Private sector borrowing from abroad.
Handling shares registration with SBP of various corporate clients.
Handling bank designation for IT, Digital service payments, Royalty, shares registration etc.
Well versed with SBP regulations and current changes in FE Manual pertaining to remittances.
Back up of PRI Remittances:
Authorization of transactions in manual repair queue, including RTGS transactions,
Screening and monitoring transactions with respect to AML/CFT
Issuance of PRCs and its verification letters
Automation of EPRC as per SBP instructions.
Lead User Acceptance Test (UAT) of new PRI system for automation of transactions and to mitigate delayed transactions and services to the customers.
Officer Trade Finance
Worked as Export Officer at Trade & Business Services Karachi, Pakistan
From Jul 2015 till Jun 2018
Responsibilities included:
Lodgment of local and foreign export documents for dispatch and negotiation as per FBL policy, International banking practices, exchange control requirements, UCP 600 and URC-522.
Scrutinizing / checking of export documents for dispatch, payment adjustment and negotiation of export documents.
Advise of discrepancies to BS and RMs for rectification.
Preparing covering schedule, scrutiny checklist and dispatch of export documents
Preparing offering tickets for negotiation of local & Export documents
Ensure necessary approvals in place from CAD and FIG department before processing purchase of local and foreign documents.
Preparation of Swift messages and claim letters for Reimbursement claim.
Preparation of SWIFT messages for follow-ups / queries.
Preparation of Export performance, FED and withholding certificates.
Reporting and coordination with Manager CPU for adherence to relevant SOPs
Full compliance with SBP and other regulatory requirements with specific emphasis upon OFAC & CPL checks.
Ensure timely resolution of client complaints.
Positive internal audit rating with low incidents of audit objections.
Backup of import LC, Import Bills and Guarantees unit.
Checking of Monthly Balancing of Stamps on hand of documentary credits and Guarantees of all trade Hubs for direct submission to Trade Head.
Correspondence with FCU department for resolution of all queries related to Stamps on Hand.
Conduct CSA of trade department assigned by Trade Head.
Dec 2011 to Jul-2015 - IMPORT OFFICER
My services were transferred (Internal Transfer) to the Foreign Trade and Business Services Department, an opportunity for career progression and to learn and excel with following duties.
Scrutiny of letter of credits and Contracts.
Check OFAC, CPL list and sanction countries and arrange necessary approvals.
Establishing letter of credit via SWIFT and generating LC numbers from Symbols.
Registrations and issuance of Contract.
Communication with Business Services Department for discrepancies in contract /letter of credit if any.
Raise emails to arrange FIG, CAD approvals, Risk Approvals, Compliance approvals.
Processing of Amendments required by Applicant/Beneficiary/advising bank.
Communicating various transactions related swift messages to applicant.
Correspondence with foreign banks related to letter of credit’s technicalities.
Payment to local bank for their advising charges through pay orders.
Payment to foreign banks for their LC advising, Lc amendment charges through crediting Nostro accounts.
Prepare fortnightly reports
Issuing FE utilization certificates to the customers.
2008 -Nov-2011 Relationship Manager/Floor Service Officer
Ensure that KYC/AML and other compliance guidelines are strictly adhered.
Following the criteria of accounts opening by scrutiny process of relevant documents.
Responsible for activities regarding sales, marketing, customer acquisition, customer relation management, & maximizing revenue
Portfolio Management and Customer Retention
Account opening at system level and managing all activities related to account opening, account dormant etc and efficient maintenance of its records.
Issuance of TDRs and keep better and long term relationship with the customers.
Issuance of cheque books and ATM cards handling all queries related to it.
Issuance of credit cards and handling queries related to it.
Engaged in the activity of locker operations and record keeping both manually and in the software (Symbols)
Fully compliance with Bank’s policies and procedures with low incidents of audit objection.
Efficiently and effectively handling front office activities associated with the opening of customer accounts at the branch to enhance customer satisfaction and process.
Building good rapport and established good working relationships with new/existing clients
Adding value to the company by going the extra miles to deliver professional services to clients
Assisting backend Administrative duties
Responsible for reaching financial goals through cross sell, strong follow ups, and cold calls.