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خلاصہ
I am looking for a suitable job in the relevant department that must be according to my qualification and career development of your valued Organization. I am qualified as MBA (Marketing) with CGPA 2.9 and received equivalence certificate of M.Phil. from HEC and Iqra University. I have also qualified as BBA in Marketing with CGPA 3.34 from Jinnah University for Women in 2012.
I had worked at Bank AL-Habib Ltd since March 2015 till Dec 2017 as “Customer Care Officer” in ADC department and responsible for maintaining excellent customer care services in accordance with the applicable banking standards. I had worked at Digitonics Labs (Pvt) Ltd since January 2018 till July 2019, as an Assistant Manager in Academic and Research writing in Project Design Development Division. I wrote academic content of international clients related to researches, articles, assignments and projects. I worked with Abtach Ltd since July 2019 till Aug 2021, where I wrote creative content including book writing, blogs, articles, SEO writing, guest posts, web content and forums on different topics. Worked with Tcurve from September 2021 till September 2022 as an academic content writer. Currently working with MadMindsCreative since October 2022 till now as Creative Content Writer.
In view of the foregoing, I would request you to please give me an opportunity to appear for an interview. It will enable me to prove my worth.
پراجیکٹس
تجربہ
Manager – Creative Content Writer
· Wrote creative content including blogs, articles, SEO writing, social media posts, web content and forums for US based clients as per their businesses.
· Created promotional blogs for customer’s website and seasonal sales promotional blogs for product’s websites such as Amazon, Best Buy and Walmart.
Freelancing Experience
· Doing Freelancing job to write the content of Articles, Academic writing and content creation of the projects and different assignment of the clients and organize writing schedules to complete drafts of content or finished projects within deadlines.
There are some areas of work includes:
· Human Resource Management, Finance and Accounting
· Hospitality Management and Nursing Management
· Socio Culture and Developing factors
· Business and Government laws
· Business Plan and Business Report to launch a new business in market
· Marketing (All fields).
· Technical Writing including, IT, global supply chain, manufacturing, engineering, statistics, mathematics and accounting.
Manager - Academic Content Writer
· Academic writing and content creation of the projects and different assignments of the clients and organize writing schedules to complete drafts of content or finished projects within deadlines.
· Writing a content of international clients related to researches, articles, assignments and projects for all courses.
· Completed writing projects, met deadlines and followed content requirements in terms of style and project specifications.
Senior Content Writer - Manager
· Wrote creative content including book writing, blogs, articles, SEO writing, guest posts, web content and forums on different topics.
· Communicated and cooperated with a writing team, including a content manager, editors, and web publishers.
· Helped in create style guides or suggested changes to ensure content is consistent and clear, also working with customers to define their content needs.
Senior Executive Academic and Research writer - Assistant Manager
· Worked as a Senior Executive Academic and Research writer in Project Design Development Division. Writing a content of international clients related to researches, articles, assignments and projects for all courses.
· Completed writing projects, met deadlines and followed content requirements in terms of style and project specifications
· Followed an editorial calendar, collaborated with other members of the content production team to ensure timely delivery of materials.
· Utilized industry best practices and familiarity with the organization's mission to inspire ideas and content.
Customer Care Officer Alternate Delivery Channel (ADC)
· Responsible for maintaining excellent customer service standards and customer satisfaction in accordance with banks policy. Provided product and service information, advice and relevant products and services to customers to increase their awareness and promote their usage. Floor Coordinate the accomplishment of staff training, motivation and counseling.
· Supported inquiry via calls and email for their online banking of corporate and commercial customers. Cross sells and up sale product to our existing clients. Handled customer complaints and provide resolution in a given time frame. Assist the line manager to manage the workload during promotions.
· Electronic Banking Reconciliation of customer’s accounts also dispute resolution and chargeback. Settlement and reconciliation of Merchants account.
