I am a passionate, resourceful, and solutions-oriented Administrator and Office Operations Manager with experience leading administrative department and staff, implementing new systems and protocols of safety and security.
I am a forward-thinking leader and enterprising problem-solver with tactical and strategic vision, keen bottom-line focus and verifiable success in optimizing efficiency and maximizing results through the delivery of value-added policies and services. Ability to deal with the govt. departments WAPDA, LESCO, SUIGAS and external stakeholders to process utility bill and resolve issues. Maintain records for utility bills (Electricity, Gas, Water, PTCL and Internet, etc.), procurement of different items including IT equipment’s, event costs, photocopying, and any other expenses incurred. Procure items of regular use through using delegated budgets. Also, support in accomplishing custodian & technical staff (administrative) targets by communicating job expectations; supervising, and disciplining employees; implementation of policies. Supervises repair and maintenance of company vehicles and log vehicle usage/running. Articulate communicator and effective presenter with a management style that focuses on matrix teamwork and clearly defined mission and values for buy-in of all levels.
My key skills include School Organization & Staffing, Health, Safety & Premises Controls, Staff Supervision & Evaluation, Student Evaluation & Reporting, Communication & Public Relation, Budgeting & Cost Reduction, Professional Development, Policies & Procedures Compliance, Instructional Development, Academic Goal-Setting, Student Advising & Mentoring and Cross-Functional Leadership
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
Oversee daily duties of employees to ensure that quality standards are being met and proper procedures are being followed.
Performance analyses of employees.
Supervise the monthly billing, staff scheduling, and payroll processing activities.
Manage the staffing and supply needs for all departments.
Ensure the smooth and adequate flow of information within the company to facilitate their business operations
Monitor costs and expenses to assist in budget preparation
Oversee facilities services, maintenance activities, and tradespersons (e.g electricians)
Organize and supervise other plant activities (recycling, renovations, event planning, etc.)
Ensure operations adhere to policies and regulations.
Dealing with Govt depts WAPDA, SUI GAS, and PTCL to run the daily operations.
To overseas the security operations of the plant and schedule the duties of security staff.
Fleet management of company vehicles, monitoring fuel cards, maintenance of company vehicles.
Hiring of Janitorial staff and providing them with the necessary training required.
Monitoring canteen operation of the plant
End to End ownership of all the administrative tasks
Facilities Management
Dealing with Company Assets and Internet matters
Preparing and reviewing operational reports
Vendors and Landlords' management
Assisting managers in compiling annual budget information and reports
Maintaining all policies and procedures manuals
Hiring and training administrative staff
Delegating tasks to administrative assistants
Creating and maintaining folders for documentation
Monitoring and projecting staffing needs
Overseeing department budget planning and development
Managing and maintaining all department databases
Developing strong relationships with cross-functional teams and departments
As a PA my duties include:
Daily check & Report the Emails for Director
Providing updates to Director and higher management on ongoing company projects
Reply of as email as per instructions
Prepare & Represent daily Head Office reports to Director
Implementation of Policies as directed & instructed by the Executive Management.
Schedules & organize meetings, Minutes of meetings & Distribution of minutes.
Follow Ups of tasks as directed by the Directors.
Vigilance coordination of the premises
Coordinates with Plant for related tasks.
Oversee the Postal and scanning activities
Ensuring all office equipment’s, cleanliness & activation, including, computers, Printers, Exchange, Acs & Cameras.
Coordination with directors for meetings appointments & Participation in different events (As Required).
Travel arrangements for Executive Management.
Any Other Task assigned by the Executives Management in a similar capacity.
Provided administrative support to Director and facilitated scheduling meetings, appointments, and arranging travels, generated spreadsheets and PPT presentations for different school activities of moderate complexity.
Dealt with incoming emails, faxes, and posts made follow-ups as necessary on emails on behalf of the Director, and produced reports for the management on weekly basis on different kinds of computer applications.
Coordinated with Principal and with Director to address each query and issue while ensuring implementation of School vision, approach, and procedures, also dealt with insurance companies for employees
Organized employee files, checked employee documentation and experiences from a past job, maintained and updated job descriptions for all Janitorial staff, and evaluated Janitorial staff in coordination with the HR department.
Acted as the first point of contact for the employees and checked the complaints; managed employee relations with medical insurance companies and provided them the information regarding the medical process
Led operations related to record management- Admission Queries, current students, results, and all-important data.
Planned and coordinated school events and ensured smooth administration and management of events.
Guided students on admission procedures and assisted with filling out admission forms, also managed O’Level’s Entrance Exam Registrations and checked all necessary arrangements with help of others before the Entry Test.
Worked on the School Software like Edu Planner, updated all information of students on the School Registration system for new student admissions and printing Reports of Registered students for Entrance Exams for Management.
Worked on School SMS Portal by compiling the text messages and after Principal approval sending messages to Parents and all registered students for any important information.
Managed school PTCs and checked all the necessary arrangements with coordination of others before the PTCs.
Expertly handled student queries and answered according to the service’s policies and standards on the Phone and through email. Compiled Results and examinations and ensured all within the stringent timeline.
Ensured effective school communication with parents by all means as well as the smooth running of affairs of the admissions office and acting as a link between parents/teachers and management.
Handled quires linked with students’ security refund, leaving certificates, and bonafide certificates, responded to parents’ complaints, and attend to the students. Striving to make administration smooth and keeping the parent satisfaction at the highest level.
Dealt with external partners like insurance, and vendor, manage Company Vehicles Maintenance and transport staff.
Supervised custodian staff, also built maintenance and repair work coordination with the Supervisor.
Supervise repair and maintenance of company vehicles.
Supervised the entire working of admin dept, controlled the expense and material required at administrations as well as construction site, also dealt with problems related to the office administration and labor working at site.
Organized office maintenance and repair work, processed payrolls and over time labor, kept complete record of office stationery and issuance of stationary on demand to employees as well fix assets of the company.
Handled company mobile SIM portfolio, activation/deactivation of Sims, services on Sims, and its proper record keeping; prepared monthly and weekly reports for management
Ensure general repair & maintenance of all office equipment & assets, vehicle log books and compile fuel reports.
Awarded three times the Certificates of Achievements on my excellent performance in the Personal Loan Department by the Top Management of the Bank.
Announced best team player by the Manager of Personal Loan United Bank Limited Pakistan.