I hereby introduce my Self-motivated and Proactive Professional with "Can do" attitude. Extensive experience in developing and maintaining relationship with clients and business partners. Comprehensive experience in new business generation client management assets and liabilities Committed to deliver the highest expected performance.. I am looking forward to work in environment to prove my skills and dedication in a competitive industry.
• B2B Account Management, Business Development, Consultative Selling,
• Customer Centric approach.
• Build and maintain effective customer relationships in order to build strong loyalty.
• Analyze the customer business performance to identify growth, up-sell or cross-sell and new business opportunities.
• Engage on strategic projects with key clients and Work horizontally and vertically for Accounts growth.
• In charge for providing technical and commercial training to the new recruits and the team.
• Demonstrate how the product works and provide technical advice to customers about installation, usage, and networking.
• Managing processes by adopting company’s policies, utilizing CRM systems and adhering to sales processes.
• Developing and implementing appropriate sales strategies for each individual account.
➢ Prospect, cold calling and make formal presentations of company pricing, products and promotions to major office,
➢ Coffee and food service customers to gain or expand new business.
➢ Execute sales strategies in order to meet or exceed company’s sales targets and achieve KPIs as outlined in performance expectations.
➢ Target strategic accounts for new business opportunities.
➢ Responsible for achieving a high level sales target with HORECA customers.
➢ Coordinate customer setup and activation with the support team.
➢ Prepare and comply with mandatory reporting systems. • Participate in trade shows and special events to promote the company’s products and services.
➢ Monitor and evaluate the activities and products of the competition and the market in general.
➢ Responsible for managing own KEY customers and relationships.
➢ Resolve customer complaints by investigating problems and make recommendations to management.
➢ Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies, etc.
➢ Achieving the weekly, monthly and annual sales target.
➢ Visit customers regularly, to negotiate for orders, maximize stocking and ensure prompt delivery of orders.
➢ Maintain and update sales records and follow up Sales Invoices Payment Reconciliation and receivables,
➢ Create and build a strong and positive relationship with customers.
➢ Resolutions of customer queries and complaints as per laid down procedures and standards.
➢ Marketing intelligence information gathering.
➢ Preparation of daily Information Report for AGM Sales Containing Local and International Market
➢ Work with the department to develop and execute Corporate Sales initiatives
➢ Generate monthly budgets and sales forecasts
➢ Evaluating past performance of a product or service's sales Monitoring
➢ Supervision of logistics for Local & Export.