Administrative and logistical support, focusing on achievement of the following results


Provide administrative and logistical support in preparing meetings, workshops, seminars, conferences.


Assist with obtaining security clearance for visitors and third-party personnel


Support procurement of goods and services using a micropurchase modality in compliance with the established ADB procurement policies and SOPs;


Support receipt of shipments and preparation of documents for the clearance of shipments;


Undertake administrative project-related tasks such as extracting, inputting, copying, scanning, faxing, mailing, photocopying, translating, and filing data from various sources in ADB SharePoint.


Arrange tea/coffee or refreshments for guests/visitors to the project and programme unit meetings as appropriate;


Check vehicle logs and prepare the summary of travel reports;


Prepare the  attendance sheet and facilitate overtime claims submission.


Support in finance-related activities, focusing on the achievement of the following results.


Assist in the preparation of the supporting documents for payment invoices and proper document management.


Compile and route documents for PO and Non-PO based payments to obtain the relevant approvals;


Support to office maintenance and assets management, focusing on the achievement of the following results.


Collect information on assets management, maintenance of records and files on assets management;


Maintain office stationery, stock maintenance, distribution and record keeping;


Maintain files and records relevant to office maintenance.


Maintain archives of letters and documents, making sure files are properly stored, registered and accessible.


The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Assign duty roster front desk Officers.
Manage reception, greet and receive guest &keep record of all movement of the staff and guests.
Providing support related to administrative tasks including keeping up-to-date inventory with minimum reorder level for both IT and Printing/publications store.
Knowledge of office and administrative practices and principles.
Provides administrative support to ensure efficient operation of office.
Carries out administrative duties such as filing,typing, copying, binding, scanning etc.
Maintains and share regular inventory reports and create a digital database of all logistic activities.
While maintaining an inventory system of all incoming and outgoing shipments, consignment,dispatches including of site upgradation and seed supplies.
Responsible for troubleshooting and handling requests for printing, photocopying,mailing, courier-related services, routine email,
scheduling meetings, telephonic and reception-related tasks.
Moving existing operating hardware andreinstalling it at different locations.

Provides citizen additional information or explains services
Completes supporting paperwork and data entry as required
Accurately captures customer information
Tactfully handles stressful interactions with the public.
Maintain excel sheet of different services & data entry.

Providing help and advice to customers using organization's products or services.
Communicating courteously with customers by telephone, email, letter and face to face.
Improving customer service procedures, policies and standards for your organisation or department.
Meeting with other managers to discuss possible improvements to customer service Training staff to deliver a high standard of customer service.
Learning about organization's products or services and keeping up to date with changes.
Finding ways to measure customer satisfaction and improve services.
Managing a team of customer services staff Handling face-to-face inquiries from customers.

Dealing all matters of customer satisfaction.
Handling complaint effectively.
Direct Selling Fully aware of Warid software and applications.
Manage Reporting and Correspondence.
Documentation handling and record keeping.
Fully aware of Warid new software TABS 7

Greet, register, and assign rooms to guests of hotels.
Compute bills, collect payments, and make change for guests.
Perform simple bookkeeping activities, such as balancing cash accounts.
Review accounts and charges with guests during the check out process.
Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.