A Human Resource Professional with over 8 years of progressive experience augmented by a strong Background in Human Resource Management. Experienced in Social Compliance, Learning & Development, Payroll Administration, Entitlements & Benefits, Performance Appraisal, Recruitment & Selection, HR Policy Formulation & Contract negotiation. Proven ability to function as a Sectional Head HR, develop and implement successful Human Resources Management Practices to support corporate goal.
COC/Compliance- Managing Customers and Third Party Audits- Maintaining and Uploading Social Customer Data- Preparing and Implementing Corrective Action Plans & Follow-up- Devising Continual Improvement Plans- Conducting Social Risk AssessmentInternal Hiring of Supervisory and Technical Staff- Identify Vacant Positions- Collecting Hiring Requisition Forms- Shortlisting Employees- Conducting Written Tests following to Interviews- Updating ERP System- Conducting Comprehensive Orientation Trainings on General CompanyPoliciesRecruitment & Selection- CV Collection & Maintaining Database- CV Screening & Shortlisting- Interview Calls to Shortlisted Candidates- Planning & Executing Interviews- Onboarding selected Candidates & OrientationWorker Management Council- Collecting Nominations and Conducting Elections- Conducting monthly WMC Meeting- Collecting Grievances and coordinating with relevant Stake Holders- Preparing Meeting Minutes and managing its RecordsCompensation & Benefits- Processing All Employee related Payments- Handling Health Insurance Claims- Processing Group Insurance Claims- Preparing Employee Final Settlements- Special Welfare FundTraining & Development- Conducting Training Need Assessment- Developing Training Plans & Execution- Post Training Evaluation- Uploading in Training Vehicle Module- Training Data Analysis
Customer Support- Recording Customer Complains on PTCL WirelessServices- Wireless Services Activation on PCRM
Administrative Services- Transport Management- Guest Protocol- Hostel Management- Mess Management- Horticulture