A certified ISO 9001:2015 Auditor/Lead Auditor from CQI/IRCA, experienced individual with a demonstrated history of working in manufacturing industry. Skilled in Problem Solving, Quality Management, Root Cause Analysis, and Customer Satisfaction. A hardworking, strong professional with a Master of Engineering Management focused in Industrial Management from NED University of Engineering and Technology.
• Line QC management in terms of daily PPM, defects, audits and 5S monitoring. Working on problem solving themes and issues
• Reducing rejection and reworking by timely root cause analysis of customer and line side issues
• Implementation of QMS policies, processes and procedures at line
• Managing and reviewing internal audit reports and compliance
• Achieving departmental goals on 5S, Safety, QMS and reduction in customer issues
• Evaluating skills of team members, creating training plan and managing implementation for skill improvement
• Creating and establishing SOP’s for Quality related testing and managing it’s compliance
Managing, investigating and reporting of customer’s line and warranty complaints, and corrective actions at line