خلاصہ

Professional Statement:


I am highly motivated, responsive, modest and altruistic cybersecurity analyst, and cares about protecting organization’s and people’s data and privacy by analyzing potential risk, threats and vulnerabilities and maintaining highly strong security posture of the organization.


Summary:


Results-driven Google Certified Cyber Security Professional and IT Support Specialist with 4 years of experience as IT Support Engineer at CMPak Zong, a multinational telecommunications company. Holds an MSc in Electronics and possesses IT Professional Certifications. Recently completed the Google Cyber Secuirty Professional and Google IT Support Professional Certificate, an eight-month intensive program covering troubleshooting, Python Programming, Linux CLI, Packet Sniffer Tools, Customer Service, Networking, Operating Systems, System Administration. Demonstrates exceptional problem-solving and communication skills, ensuring effective collaboration with cross-functional teams. Proven ability to provide technical solutions promptly. Eager to leverage academic background, certifications, and practical experience in a challenging full-time Information Technology role. A dedicated professional committed to staying current with industry trends and advancements.


تجربہ

کمپنی کا لوگو
Cyber Security Analyst
Open to Work
جنوری ۲۰۲۴ - موجودہ | Islamabad, Pakistan

کمپنی کا لوگو
IT Support Specialist
ICT Police Islamabad
مارچ ۲۰۱۹ - اگست ۲۰۲۲ | Islamabad, Pakistan

The following were the job responsibilities at IT Wing ICT police Islamabad.

Installed, configured, managed Windows Systems for Model Police Stations.
Installed and configured biometric devices for attendance at all regional offices and police stations.
Built online report system of biometric devices for IG of Police office HQ.
Trained all front desk police officials for smooth running of IT operation at Model Police Stations.
Resolving day to day IT issues at backend and front end.

کمپنی کا لوگو
IT Support Engineer
ZONG
اکتوبر ۲۰۱٦ - فروری ۲۰۱۹ | Islamabad, Pakistan

Job description: 

IT support for Windows Desktops, Microsoft Office, and Microsoft Servers (DHCP, DNS, AD).
Efficient response to IT tickets through Service Desk Portal, emails, and phone calls.
Group Policy Management on Servers 2008.
Expertise in Cloud Computing and Huawei Cloud support.
Hardware installation troubleshooting and technical support.
Network support, addressing LAN and WiFi issues.
Microsoft application and in-house system troubleshooting MS Outlook support.
Creation, configuration, and deployment of OS images.
Full laptop/PC configuration for new employees.
Technical support for mobile devices, including account configuration.
Printer installation and configuration.
Team management, mentoring, and performance reporting to higher management.
Timely response to tickets for issue resolution.

کمپنی کا لوگو
IT Officer
ZONG
فروری ۲۰۱۵ - اکتوبر ۲۰۱٦ | Islamabad, Pakistan

As LEVEL "0" Support I had work in CMPak ZONG as IT Support Officer, my responsibilities were as follow; -

Troubleshooting System Issues and Resolving in given TAT.
Installation full system OS and App as well as OS recovery.
Resolving WLAN and other Network Issue.
Domain Join and Rejoin.
Enterprise Applications Installation and Configuration.

تعلیم

https://www.coursera.org/account/accomplishments/specialization/LTPDA8HH8PT6
سرٹیفیکیشن, ‎
Cyber Security, Information Security
مکمل
2024
https://coursera.org/verify/professional-cert/A9LH2N6SQHFM
سرٹیفیکیشن, ‎
Information Technology
مکمل
2023
University of Peshawar
ماسٹرز, , MSc Electronics‎
Electronics
2014
Hazara University, Dodhial
بیچلرز, بیچلرز ان سائنس, Bachelor of Science in Electronics‎
Electrical Engineering Electronics
درجہ B
2011

پیشہ ورانہ مہارتیں

ابتدائی Active Directory
متوسط Applications and Portals Support
متوسط Backend Technical Support
ابتدائی CIA Triad
ماہر Customer Service.
متوسط DNS, DHCP Issue Troubleshooting
ابتدائی IT Security Best Practices
ابتدائی Linux System
ابتدائی NIST CSF
ابتدائی Operating System Administration
ابتدائی Remote Desktop
ابتدائی Routing Knowledge
ابتدائی Security Mindset
متوسط Service Desk Support
ابتدائی SIEM Tools
متوسط Vendor Relations Management
ابتدائی Virtual Machine Manager

زبانیں

ماہر اردو
ماہر انگریزی

Waqas آپکے جاننے والے

Niyaz khan
ZONG
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MULTINET PAKISTAN PRIVATE LIMITED