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My name is Saad Farooqi. I am a hard worker and a graduate in B.tech in Electronics and my specialization is in telecommunication form Indus university . I am multi-talented, i just need a guide line than you will realize that i am the missing piece of your organization that you are searching for.

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Transmission Support Engr
Huawei Technologies
ستمبر ۲۰۱٦ - موجودہ | Karachi, Pakistan

• Work Roster and supervise network in real time as well as through periodic reporting by Using Monitoring Terminals
• Coordinate with field staff of operations or vendors and support them to rectify the Operational Fault.
• Reported the faulty to technical Staff and follow up till its resolution and mean while coordination with NOC and once the issue resolved update to higher management the cause of Fault.
• Forward unresolved issues to relevant level-2 teams of respective domains and follow up with them till the issue is fixed
• On regular interval update the Planned and Unplanned outage to higher management.
• Conduct system routine health checks and ensure any abnormalities are communicated to concerned departments for permanent fix
• Prepare shift handover report for particular team and submit for consolidated shift report
• Highlight network visibility issues and work in coordination with operator, sub cons and level-2 teams to make sure maximum network visibility.
• Worked at Ericsson software Citrix OSS.
• Worked at Huawei software for outage escalation.
• Worked at ZTE software for outage escalation
• Worked at Alcatel software for outage escalation
• Co-ordinate with swap teams and support them.
• Worked at Ericsson EMS terminal to support field’s team to resolve the issue.
• On regular basis Transmission audit by remotely.
• On regular basis Software Advanced Telecommunication Platform.

تعلیم

Indus Institute of Higher Education
بیچلرز, , Bachelors in Technology‎
Circuit Therory
2014

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متوسط Support Specialist

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