• Led and managed day-to-day sales and operations of the branch, ensuring smooth functioning and adherence to regulatory guidelines.
• Oversaw a team of 5-10 employees, providing guidance, training, and performance evaluations to foster a cohesive and motivated team.
• Implemented sales strategies and promotional campaigns, resulting in increased customer base by 25%, surpassed sales targets and achieved KPIs targets.
• Cultivated strong customer relationships, resolving issues promptly, and ensuring high levels of customer satisfaction.
• Ensured Excellent customer services, customer satisfaction and customer support.
• Monitored and managed branch budgets, expenses, and resource allocation to maximize profitability and cost-effectiveness

Banking Products Sales, Business Development, Compliance, NTB etc.

As a Banking Services Manager, I was responsible for overseeing and optimizing the daily operations of the bank branch. My role included managing a team of employees, ensuring excellent customer service, and achieving operational efficiency

As a Branch Banking Services professional, I am skilled in efficiently managing daily banking activities, customer inquiries, and transactions. I possess expertise in handling cash operations, assisting clients with account services, and promoting various banking products. With a strong focus on customer satisfaction and adherence to banking regulations, I aim to provide exceptional service and contribute to the success of the financial institution.\"
I excel in facilitating secure and timely international and Local money transfers, ensuring compliance with regulatory requirements. I am proficient in processing remittance requests, verifying documentation, and maintaining accurate records. With a sharp eye for detail and a commitment to transparency

As a skilled and detail-oriented teller, I am experienced in handling various financial transactionsefficiently and accurately. With a strong understanding of banking procedures and regulations.
• I ensured exceptional customer service by assisting clients with their account inquiries, deposits, withdrawals, and other banking needs.
• I possess excellent communication and interpersonal skills, enabling me to build rapport with customers and provide them with a positive banking experience.
• My dedication to maintaining cash accuracy and adherence to security protocols ensures the smooth operation of the branch.
• Additionally, I am adept at promoting banking products and services to customers, contributing to the
branch\'s growth and profitability