Procedures, ensuring that business objectives and targets are achieved within appropriate timescales.
To develop the team to deliver exceptional standards of customer service at all times.
To plan, develop and control weekly monthly annual reports.
To effectively prepare staff Rota's and manage holiday scheduling of the team.
Identifying, maximize and drive sales opportunities from ticket sales and FB promotions.
Developing the business to meet the site objectives and targets.
To maximize profit and minimize loss.
Developing and improving market share through local marketing in partnership with the marketing department, by supervision of Advertising Marketing activities within the Cinema.
To ensure all operational standards are met and delivered effectively in order to create the best environment for both guest and team members.
Developing and executing the cinema scheduling policy.
Effectively resolve Guest Comments.
Weekly check on the website of the select Multiplex timingsoffers promotions.
Responsible for cinema logistics assurance Check availability of prints and publicity materials of movies relating to the Cineplex.
Daily Business Operation Daily cash deposits in the bankpetty cash usage allocation.
Supervising maintenance of the cinema information into other storage devices.

team performance, in line with company policy and procedures, ensuring that business objectives and targets are achieved within appropriate timescales.
To develop the team to deliver exceptional standards of customer service at all times.
To plan, develop and control weeklymonthlyannual reports.
To effectively prepare staff Rota's and manage holiday scheduling of the team.
Identifying, maximize and drive sales opportunities from ticket sales and FB promotions.
Developing the business to meet the site objectives and targets.
To maximize profit and minimize loss.
Developing and improving market share through local marketing in partnership with the marketing department, by supervision of Advertising Marketing activities within the Cinema.
To ensure all operational standards are met and delivered effectively in order to create the best environment for both guest and team members.
Developing and executing the cinema scheduling policy.
Effectively resolve Guest Comments.
Weekly check on the website of the select Multiplex timingsoffers promotions.
Responsible for cinema logistics assurance Check availability of prints and publicity materials of movies relating to the Cineplex.
Daily Business Operation Daily cash deposits in the bankpetty cash usage allocation.
Supervising maintenance of the cinema information into other storage devices.

To provide eminent customer services by interacting with customers by visiting, telephone and Email. To achieve assigned quantitative targets by effectively exerting more control and direction over individual performance.  To exhibit strong & effective customer service techniques.  Handling the most complex customer complaints or enquiries.  Maintaining up-to-date knowledge of industry developments and involvement in networks.  Setting and meeting performance targets for speed, efficiency, sales and quality.  To remain abreast on all current policies, procedures, promotions, products, and value added services offered by the company.  Coordinate and motivate call centre staff and also manage staff recruitment as per the HR policy.  Coaching, motivating and retaining staff and coordinating bonus, reward and incentive. ? Handle all customers in accordance with the established Customer Handling Standards and Operating Procedures.  Exhibit call management techniques, considering