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The position of Account Opening Officer exists for the purpose of developing first relationship between the potential customer and the Bank, which is to be done with due diligence and without negligence in order to safeguard the interest of the Bank while delivering quality services to the customers.MAIN DUTIES & RESPONSIBILITIES1. Fast open of New Accounts as per procedure2. Account maintenance of customers & its processes through CPU/CBD3. E-Statement Request of Customers.4. SMS Alerts Request of Customers.5. Net Banking Request of Customers.6. Issuance of cheque book & their custodianship as per Bank procedure.7. Request & Delivering of ATM/Visa Silver Card/Visa Gold.8. Processing on closure requests received from customers.9. Cancellation of cheque book.10. Mark Zakat deduction status as per Zakat Declaration received from the customer. 1 1. Respond Customer Queries pertaining to change of address and change of signature being received on regular basis.12. Receive information of demise of account holder formally and marking the account as deceased.13. Ensure compliance of KYC and AML manuals.14. Dormant account Reactivation.15. Monthly Balancing of all heads of accounts, i.e., Security Stationery.16. Marketing (Business Development)17. Branch EBO.18. Ensure that all the requirements/ instructions issued by the bank or regulators are fully complied.19. Any other job, which the Manager or Manager Operations may assign.20. Unclaimed Deposit Processing & Record Keeping21. Handling of Marking & Settled of Deceased Accounts.22. Arranged of Insurance Claim in Deceased Account where applicable.

Managing SAI Crew Accommodation Operations

Duties and Responsibilities:
 Served customers by training staff; purchasing and displaying products.
 Trained store staff by reviewing and revising orientation to products and sales training materials; delivering training sessions; reviewing staff job results and learning needs with retail store manager; developing and implementing new product training.
 Evaluated competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
 Purchased inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
 Helped customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
 Prepared sales and customer relations reports by analyzing and categorizing sales information;
SALMAN SALEEM, BS (Hons) |PAGE 3
identifying and investigating customer complaints and service suggestions.
 Maintained a safe and clean store environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals.
 Maintained inventory by checking merchandise to determine inventory levels; anticipating customer demand.
 Prepared reports by collecting, analyzing, and summarizing information