Experienced Project Manager with over 6 years in successfully leading diverse projects, primarily in the IT sector. With a proven track record in stakeholder management and data-driven decisions, I drive continuous improvement and innovation in every project I handle. 🌐
Thriving in dynamic team environments, I leverage collaboration and constant learning to achieve impactful results. From serving as a Project Manager at Maanz-AI SMC Pvt to my roles at State Bank of Pakistan and Pakistan Telecom Company, my career journey reflects dedication to quality, efficiency, and achieving optimal project outcomes. Highlights include achieving 15% accuracy gains and delivering projects 20% faster. 🚀
My skill set ranges from meticulous project management to strong stakeholder relations, analytical problem-solving, and adaptability. My background includes setting up PMOs, handling IT operations, managing data centres, and technical support roles, providing me with a well-rounded perspective that is crucial in today’s fast-paced tech world.
I am equipped with certifications in Project Management, Critical Thinking, and Leadership, among others, continuously updating my skills to stay relevant in the industry. My educational background in Computer Engineering and Power Technology further solidifies my technical competency.
Feel free to reach out if you're interested in discussing how we can collaborate on challenging projects or if you simply want to connect! 📩
Working in OEM-facing, V&V-related, sensor data annotation projects.• Annotation analyst, Image Processing, Intelligent video analytics, Data annotation.• Leads project kick-off and support hand-over meetings as part of the PS project plans• Effective communication of project status, risks, timelines, and requests to our stakeholders• Manage new initiatives identified by leadership with desired KPI impacts, initiatives that have multiple support team impacts, and internal Support projects that span across the Enablement & Operations teams Ensure resource availability and allocation• Monitor the impact and value of performance improvement programs and identifies continuous improvement opportunities• Develop a detailed project plan to track the progress• Use appropriate verification techniques to manage changes in project scope, schedule, and costs• Measure project performance using appropriate systems, tools, and techniques• Report and escalate to management as needed• Manage the relationship with the client and all stakeholders• Perform risk management to minimize project risks• Establish and maintain relationships with third parties/vendors• Create and maintain comprehensive project documentation• Coordinate internal resources and third parties/vendors for the flawless execution of projects• Ensure that all projects are delivered on time, within the scope, and within budget• Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility• Gathers lessons learned from project delivery and incorporates them into the Project Engagement Model • Skills: LiDAR · point cloud labeling · Image annotation specialist · Annotation analyst · Data Annotation · • Intelligent video analytics · Project Management · Team Management · Process Improvement• Working in OEM-facing, V&V-related, sensor data annotation projects. • Annotation analyst, Image Processing, Intelligent video analytics, Data annotation. • Leads project kick-off and support hand-over meetings as part of the PS project plans • Effective communication of project status, risks, timelines, and requests to our stakeholders • Manage new initiatives identified by leadership with desired KPI impacts, initiatives that have multiple support team impacts, and internal Support projects that span across the Enablement & Operations teams Ensure resource availability and allocation • Monitor the impact and value of performance improvement programs and identifies continuous improvement opportunities • Develop a detailed project plan to track the progress • Use appropriate verification techniques to manage changes in project scope, schedule, and costs • Measure project performance using appropriate systems, tools, and techniques • Report and escalate to management as needed • Manage the relationship with the client and all stakeholders • Perform risk management to minimize project risks • Establish and maintain relationships with third parties/vendors • Create and maintain comprehensive project documentation • Coordinate internal resources and third parties/vendors for the flawless execution of projects • Ensure that all projects are delivered on time, within the scope, and within budget • Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility • Gathers lessons learned from project delivery and incorporates them into the Project Engagement Model • Skills: LiDAR · point cloud labeling · Image annotation specialist · Annotation analyst · Data Annotation · • Intelligent video analytics · Project Management · Team Management · Process Improvement
Skills: Image annotation specialist · point cloud labelling · Annotation analyst · Data Annotation · intellignt video analytics
Perform analysis of a project.• Assist and support project team members in completing the project.• Coordinate and schedule execution of the project.• Act in alignment with user needs and system functionality to contribute to organizational policy• Plan, organize, control and evaluate IT and electronic data operations• Be the first point of contact for workplace business needs and partner with regional and global service teams to drive transformation and execution.• Work with management (both IT and HR) to strategize and develop internal processes and business strategies.• Work with the local facilities management team to ensure that the physical workplace is operating as expected.• Work with the local IT operations team to ensure that the site IT equipment and processes are operating as expected.• Adjust and execute global and regional IT and facilities priority projects to meet the local workplace needs.• Work with management (both IT and HR) to strategize and develop internal processes and business strategies.
Proficiently managing Temenos T24 Banking, Currency, and RTGS applications during EOD processes.• Diligently overseeing the temperature, cooling, and UPS systems of Data Centers at primary and backup locations.• Escalating availability status alarms for systems running across multiple data centers to the relevant teams.• Monitoring IT Operations and NOC infrastructure effectively.• Customizing the NOC Application to cater to specific needs and requirements.• Ensuring timely availability of all IT Operation Centre Applications to enhance system-wide efficiency.• Providing real-time monitoring of network modules to ensure optimal performance and availability of network infrastructure.• Demonstrated expertise in managing CA Service Desk availability, CA Spectrum, E-Health, and other IT Operations Applications for uninterrupted services and swift issue resolution.• Generating comprehensive system performance reports for Technical Teams, including historical data for in-depth analysis.• Responsible for maintaining authorized access in data centers and performing tape management of backup media.• Ensuring secure custody of backup tapes for swift restoration in case of system crashes or data failure due to errors.• Resolving Globus EOD's related issues promptly through a combination of technical knowledge and quick decision-making.
Collaborate with the Business Manager to evaluate operational processes regularly to guarantee they align with the business' requirements.Report potential obstacles to the vendor and Project Manager promptly to prevent disruptions.Monitor the inbox and attend to escalated matters.Resolve personnel concerns.Oversee and maintain the OLT's and ONU's to guarantee efficient field operations, oversee the McKenzie Revamp Project, and monitor CSR KPIs.Address faults and handle new telephone connection requests.Preserve the Fiber Optic and Copper OSP network.Lead the technical team that provides customer support, overseeing development work at telephone exchanges, including laying cables from DSLAM to MDF and patching cables at both ends.
Support the Service Desk Manager in maintaining the seamless operations of the Service Desk.Partner with the Service Desk Manager to evaluate operational processes regularly to guarantee they align with the business' needs.Ensure adherence to documented procedures by all Service Desk Analysts.Oversee the provisioning, management, and resolution of Broadband and Video services, including ADSL, ADSL2+, VDSL2, VPN services, and IPTV Services in the southern region.Maintain a stable and efficient network by monitoring 1250 Optical nodes in the southern region through the Network Management System (NMS).Guarantee link establishment and network stability in the Access network
As a skilled professional, I have experience in coordinating with the DSL regional control office and the Main Distribution Frame (MDF) room for efficient resolution of patching issues related to DSL links. I have a strong understanding of different types of computer system issues, including hardware, software, and networking, and am able to effectively communicate with customers to resolve any service issues they may encounter.I am proficient in handling and rectifying issues in ADSL and VDSL services, as well as IPTV services for both consumer and corporate clients. My expertise also extends to resolving issues related to Static IP and VPN connectivity for corporate users, and I am skilled in resolving internet connectivity issues in a timely and effective manner.Additionally, I am able to provide telephone support to conversant data customers, from the turn-up of the circuit through configuring the customer's end routers. I take great pride in ensuring customer satisfaction by verifying installations and ensuring their needs are met.