Credit Controller
• Developed, implemented and maintained an effective mechanism to recover the debts on time and maintained cordial relationships with the customers. Worked closely with the legal team to ensure the debtors abide by terms & conditions.
• Worked on comparative financial statements by using financial analysis tools and techniques i.e. Horizontal analysis, vertical analysis and short-term analysis for the receivables.
• Responding to client inquiries related to stock, pricing, payments, pricing and deliveries. Sorting the inquiries and forwarding them to the relevant departments.
• Maintaining the invoicing system, generating invoices and account statement on daily and monthly basis.
• Chasing payments from local as well international customer accounts. Liaising with the warehouse coordinator for the approvals of any dispatches/hold goods for customers.
• Reviewing and evaluating the customers with poor credit history. Devising strategies to recover payments from them by offering options such as payment plans and settlements discounts. Changing the trading terms for such customers and drafting legal documentation for enforcing the new policy.
• Preparing monthly list of any irrecoverable debts and reporting them to the legal team. Depending on the amount and breach of terms, making decisions to enter a law suit and recall the stock. Working along the legal team to prepare for the case and the warehouse staff to recall the stock and present it for further sales.
• Performing weekly invoice audit to ensure invoices are chased on time. Investigating and reporting any discrepancies with the invoices along with any slow paying debtors.
• Setting up a weekly target to be chased and reporting any variances by the end of the week. Working along the payables department to assess the payment schedule an

• Managed the complete payroll process from calculating wages to transferring the salaries in the respective bank accounts. Maintaining the timesheets, requests for paid/unpaid leaves, annual leaves, final pay and overtime calculation.
• Well versed with the payroll tax regulations in USA, UK and Australia. Established a system to deduct the payroll tax depending on the income of each employee and making timely lodgments to the tax authorities.
• Responsible for the monthly reconciliations, payroll tax lodgments and pension contributions on behalf of the company. Reviewing the quarterly tax lodgments and any variances in the tax paid.
• Setting up the employees with pension fund schemes and calculating the monthly pension contribution for the employees.
• Reviewing the employment contracts and creating employees in the system. Preparing wage analysis for every store location to determine the wages against the revenues and reporting them to the departmental heads.
• Calculating monthly bonuses of the employees based on the sales generated and making timely payments of these bonuses along with the salaries.
• Participating and acting as the internal payroll auditor. Conducted the payroll audit by reviewing and evaluating the accuracy of the payroll along with ensuring that the company complies with the payroll and tax regulations.

• Reporting and reconciling daily sales from over 150 stores with payments from AMEX, PAYPAL and Zip money. Investigating any cash and credit differences from the store managers. For any unreported issues, contacting the bank and recovering the sales.
• Devised the monthly sales budget by working along the retail sales manager. Analyzing and reporting any variances in the actual sales achieved.
• Developing policies, processes and controls to support the Finance team. Performed technical analysis to determine present and future financial performance and trends by evaluating and making recommendations relating to business opportunities, investments and financial regulations.
• Developed financial models & process analysis which improved profitability by 30%.
• Analyzed financial data by preparing cash status and credit card report.
• Prepared Standard Operating Policies (SOP) of various tasks/projects including cash banking procedures and reporting shrinkages. Provided recommendations to reduce employee shrinkage by 41% in 8 months.
• Producing reports that present management information in the appropriate way, including written interpretation of the results.