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خلاصہ
I bring along more than a decade of experience with an excellent set of leadership skills and commitment, I believe I would make a significant contribution towards the benefit of your company.
I have a highly accomplished career with a clear and traceable record of success in field of IT. With bachelors degree under my belt from a recognized University ( Abbottabad International Medical College ), I am fully capable of running successful IT projects keeping in view the best practices for smooth operations.
My key skills comprise Planning, Support, Integration and Business Partnering, Fleet Management, Project Management as well as Management Information System.
I was previously engaged with Wateen Telecom Limited as Team Lead - Network Operations where I was responsible for spearheading IT related projects.
Attached is my resume which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.
As such, I would welcome a discussion regarding opportunities with your organization that fit my background. Please feel free to contact me by phone or email.
تجربہ
Team Lead - Network Operations
- Worked as Team Lead in Customer services and Operations department in Optical Fiber network / Remote Access Network & Service Delivery and Support Services
Responsibilities:
- Deployment of Optical Fiber cable for Carrier/Enterprise/GPON/SOHO clients
- Deployment / OnM of Optical Cable for More than 1000 Banks / SME Customers and carrier clients like Warid / Telenor / Zong in Central-I Region, covering Faisalabad/Sargodha/Gujranwala/Gujrat/Sialkot region to serve corporate clients regarding Data / Internet / Telephony through different technologies i-e (WiMAX, P2P, DVB-RCS,GPON, Fiber) technologies.
- Maintain positive liaison with Line Manager to maximize Customer’s satisfaction
- Administering Field Staff in field complaints & new deployments
- Administering Inventory system, File Work and Transport section
Network Assistant
• Support other Technical Services Consultants’ projects through troubleshooting, case management, research, custom rule development and validation, deliverable preparation, and coordination with our customers and supporting staff.
• Provide backup as an additional point of contact for team members for their engagements.
• Collect and document technical requirements from customers and configure software to work within the capabilities of the application for those requirements.
• Review the configuration decisions that are available to customer and provide guidance on best practices.
• Build and maintain customer relationships.
• Work efficiently with customer technical support team to solve customer issues.
• Contribute to technical documentation, including best practices material development and maintenance.
• Responsible for initiation and execution of research projects and/or related initiatives
• Exercises leadership and expertise in qualitative & quantitative methods for research design and instrumentation
• Oversees data collection & validation processes, ensuring quality & reliability
• Reviews documentation
• Synthesizes concepts and recommendations
• Writes, edits, & plans complex materials
• Develops high-visibility presentations
• Investigates solutions to potential problems, which may result in products, programs, services or inventions
• Develops and supports implementation of research plans in collaboration with project teams
• Provides technical assistance to project teams
