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خلاصہ
Currently team member of Service Centre MET acirc Airport amp Desktop Managed Services acirc Global Operations.
Served as Field Service Engineer from Oct 2006 to May 2008 and Associate Site Administrator at PEW Airport currently doing as a Engineer Field operation in Islamabad Pakistan.
Performed all installation of Routers, IPSEC box,Juniper devices, Riverbed equipments according to SITA / Orange Business Services standards and procedures.
Worked on Large projects and Main customer in Pakistan like Phillip Morris Internaiotnals (Lakson tobacco) installed 18 switches on fiber connectivity and 8 Cisco wireless access points, Saudi Arabian airlines their main automation project named as IMCAN project installed all new HP equipments and their Operating Systems and their applications.
Worked as a Associate Site Administrator at Allama Iqbal International Airport Lahore to resolved fault calls during on site amp on call periods.
Maintain amp update all Servers, Routers and Switches of SITA at Peshawar Intacircl Airport. Installation of operating system (XP) workstations, configuration, testing and update of XS software (CUTE APC), User Software configuration to meet customer amp site specific requirements.
Coordinate with the local airlines representatives, host representatives, the airport authorities, handling agents on a regular basis.
Responsible for problem and incident management, problem rectification, ensuring correct escalation path is followed etc.
Timely installation or upgrades of new ADS products, e.g. hardware and software
Ensuring that Customers remain satisfied with all aspects of delivered service, and that all customer complaints are handled in a timely and effective manner
Coordinate with PTT staff for line faults.
پراجیکٹس
تجربہ
Senior IT Officer
•Arranging ICT related trainings for staff and material development.
•Configured Routers and Wireless AP's in cooperate office and remote sites.
•Design & Implement IT infrastructure of new remote offices.
•installation and configuration of computer systems for standard applications with latest patches.
•Backing up data for all staff.
•Provide IT helpdesk support.
•Preventive maintenance of computers & Servers.
•Providing support and facilitate staff in creating documents, presentations.
•Provide technical support in managing Workshops and meetings
•IT procurements
•Maintain Inventory IT inventory.
Network Engineer
Manage IT infrastructure (Nationwide)
• Leading Nationwide Deployments (LAN/WAN/Wireless Network)
• Deployed 20 warehouses in a Month.
• ISP\'s Coordination (New Deployment and existing links)
• Managed SD-WAN/MPLS
• 1st/2nd Level support of internal Users for all IT related issues.
• Proactive monitoring and timely issue resolution of production systems.
• Configuration of Ubiquiti(unifi)/Grandstream/Cambium WIFI Access points
Engineer Field Operation
Team member of Service Centre MET – Airport & Desktop Managed Services – Global Operations. • Served as Field Service Engineer from Oct 2006 to May 2008 and Associate Site Administrator at PEW Airport currently doing as a Engineer Field operation in Islamabad Pakistan. • Performed all installation of Routers, IPSEC box,Juniper devices, Riverbed equipment according to SITA / Orange Business Services standards and procedures. • Worked on Large projects and Main customer in Pakistan like Phillip Morris International (Lakson tobacco) installed 18 switches on fiber connectivity and 8 Cisco wireless access points, Saudi Arabian airlines their main automation project named as IMCAN project installed all new HP equipments and their Operating Systems and their applications. • Worked as an Associate Site Administrator at Allama Iqbal International Airport Lahore and Peshawar Int’l Airport to resolve fault calls during on site & on call periods for CUTE systems. • Maintain & update all of CUTE Servers, Routers and Switches of SITA at Peshawar Int’l Airport & Allama Iqbal International Airport Lahore Installation of operating system (XP) workstations, configuration, testing and update of XS software (CUTE APC), User Software configuration to meet customer & site specific requirements. • Coordinate with the local airlines representatives, host representatives, the airport authorities, handling agents on a regular basis. • Responsible for problem and incident management, problem rectification, ensuring correct escalation path is followed etc. • Timely installation or upgrades of new ADS products, e.g. hardware and software • Ensuring that Customers remain satisfied with all aspects of delivered service, and that all customer complaints are handled in a timely and effective manner • Coordinate with PTT staff for line faults.
