 Setup EHR/PM for clients/Providers.
 Labs integration.
 eRx setup.
 HL7 immunization setup.
 Apply PQRS incentives for clients.
 Meaningful use implementation.
 Data Migration (Patient data & Clinical data)
 Schedule EHR/PM training sessions for clients.
 Insurances credentialing & contracting.
 Aging reports analysis.
 Billing resolutions & concerns management.
 Patient Support Desk management and services.
 Daily/Weekly/Monthly reporting.
 Deal with all clients over the phone or emails and provide them quick and effective response on their queries.
 Analyze the cash flow of clients.
 Trouble shoot all hurdles regarding claims.
 Arrange meeting with client on weekly basis and discuss over all matters.
 Always try to maintain a pleasant and professional relation with clients.

 Setup EHR/PM for clients/Providers.
 Insurances credentialing & contracting.
 Aging reports analysis.
 Billing resolutions & concerns management.
 Patient Support Desk management and services.
 Daily/Weekly/Monthly reporting.
 Deal with all clients over the phone or emails and provide them quick and effective response on their queries.
 Analyze the cash flow of clients.
 Trouble shoots all hurdles regarding claims.
 Arrange meeting with client on weekly basis and discuss over all matters.
 Always try to maintain a pleasant and professional relation with clients.

 Ensure quality of entered data.
 Check patients Insurance policy information using insurance web portals
and by calling insurance Customer Service lines.
 Call doctor office to check patient insurance information.
 Manage work for Coding Team.
 Assign Duties and resolve their issues regarding Billing Posting and Collection of the payment from Medical
insurance companies
 Take review of my team daily performance to expedite performance as well as quality of the work.
 Call insurance companies in USA and getting claims status over the Phone.
 Call insurance companies for the confirmation of the payments and to fix issues over the Phone with customer
service staff of the Medical insurance company’s .Etc.
 Work on Denied EOB (explanations of Benefits).
 Coordinate with American office staff to get things done in timely manners
 Work on rejections received after electronic claim submission.
 Fix all rejected claims through clearing house.
 Call patients.
 To maintain quality and quantity of work according to clients/doctors requirement.

 Site Survey
 Create proposal drawing sites after surveying to get approval from MAXIS BROADBAND SDN BHD on behalf of Saluran
Cekap Sdn Bhd.
 Prepare complete costing of proposal and final installation.
 Inspect sites after installation.
 Report to our head office and MAXIS BROADBAND SDN BHD.

 My sole obligation was to enroll doctors with insurances and hospitals.
 Maintain all doctors particulars properly with insurances and hospitals.
 Make sure that all doctors are credentialed with insurances and there information is correct and complete.
 Collection of EOB (explanation of benefits).
 Post all EOB under particular doctor’s account.
 Make sure all the doctors can easily collect their money from insurances and hospitals.
 Make all payments directly transfer to doctor’s account from insurances and hospitals.
 Prepare monthly financial report and forward to doctors accordingly.
 Take of our aging report trouble shooters if they need any doctor’s information to get status on claims sent to
insurances and hospitals.
 Follow up every day with insurances and hospitals to maintain doctor’s status.