SummaryAs a seasoned System and Network Engineer, I bring extensive experience in IT support and system management, dedicated to delivering excellent service and maintaining secure and efficient operations. With a proven track record in managing diverse technologies and processes, I am committed to improving user experiences, enhancing system security, and ensuring the smooth functioning of IT infrastructures. My expertise spans from remote support and Active Directory management to SharePoint administration and network optimization, making me a versatile and reliable asset in any IT environment.
Enter Description
Administring Computer Networks
• Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.
• Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization.
• Secures network system by establishing and enforcing policies; defining and monitoring access.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Accomplishes information systems and organization mission by completing related results as needed.
• Reporting network operational status by gathering, prioritizing information; managing projects.
I have a responsibility to,
• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;
• troubleshooting system and network problems and diagnosing and solving hardware or software faults;
• replacing parts as required;
• providing support, including procedural documentation and relevant reports;
• following diagrams and written instructions to repair a fault or set up a system;
• supporting the roll-out of new applications;
• setting up new users' accounts and profiles and dealing with password issues; responding within agreed time limits to call-outs;
• working continuously on a task until completion (or referral to third parties, if appropriate);
• prioritising and managing many open cases at one time;
• rapidly establishing a good working relationship with customers and other professionals, such as software developers;
• Data processing on SAP (SD module) sales order processing from creation to execution, HHT data import/export, updating, collection & Handover to SR
complete Different CCTV security and access control projects in given time line efficiently and effectively
configuration, troubleshooting, server management of networks