خلاصہ

My name is Saheem Ahmad Balouch; I am from Karachi, Pakistan

I am an experienced and enthusiastic Hospitality professional with more than 28 years of experience driving operations and customer service within the food and beverage / hospitality industry, I am prepared to significantly contribute to your Organization’s goals

My background includes leading operations, teams, and customer relations to propel efficient, seamless operations while ensuring outstanding guest experiences and first-rate product and service quality. From planning and executing special events to motivating and managing results-driven staff, I excel at realizing increased revenue streams and providing an exceptional level of customer satisfaction and retention.

Highlights of my experience include…

·         Directing day-to-day operations, event management, staff training and coaching, and customer service as the Food & Beverage Head within both hotel and fine dining establishments, including

1.     Pearl Continental Hotel Karachi, Pakistan

2.     Malawi Sun Hotel and Conference Center, Blantyre Malawi

3.     Crossroads Hotel, Lilongwe Malawi

4.     Avari Towers Hotel, Karachi Pakistan

5.     Axact, Karachi, Pakistan

6.     Forty 4 Restaurant Karachi, Pakistan

7.     Grand Holiday Villa Hotel Khartoum, Sudan

8.     Fort continental Hotel, Peshawar, Pakistan

9.     Braira Hotel and Resorts, Riyadh, Saudi Arabia

10. Amaryllis Hotel, Blantyre, Malawi

·         Performing a range of management functions such as inventory management, food/menu planning, quality assurance, and regulatory compliance.

·         Achieving consistent recognition for outstanding leadership talents as well as excellent customer service and rates of satisfaction and repeat business.

·         Earning a reputation for service excellence, ethics, and integrity in fast-paced, customer-centric atmospheres.

·         Demonstrating solid time management, problem solving, and organizational skills.

My skills in staff and operations management, customer service, and general leadership within the food and beverage / hospitality sector have been finely honed, and I am confident my additional strengths will readily translate to your environment. The chance to offer more insight into my qualifications would be most welcome.

Thank you for your consideration;

Sincerely,

Saheem Ahmad Balouch

+265-888-492709 (WhatsApp)

saheemahmad@hotmail.com