Identify and research potential areas to launch new franchisee.
Visit proposed franchise locations and meet with prospective franchisees to discuss minimum and non-negotiable operating standards for their compliance
Preparation of MOUs, Agreements and other Documentations as per franchise business model
Implement the franchising standards developed by business development
Coordination with Finance department regarding financial matters of franchisee and head office
Coordinate with Academic and IT departments for training/resolve issues in campuses. 
Maintain complete record of Sales and Recovery
Franchise monthly Recovery Report (Target vs. achievement) to Head Office
Process Supply/Order Books, Uniform and other items to the campuses
Create and maintain strong relationship with campuses
Communicate campuses issues to concern department to facilitate
Create and maintain assigned campuses (sales, recovery and student strength etc)
Issue Royalty Invoices from head office and follow-up for recovery
Arrange events at Head Office level (High Achiever ceremony, Annual team meet, speech competition etc)
 

       Ensuring company policies are followed.
       Business development (Concordia College Expansion)
       Documentation
       Resolving customer issues to their overall satisfaction.
       Maintaining an overall management style that follows company best practices.
       Providing leadership and direction to all employees.
       Ensuring product quality and availability.
       Relationship building with existing clients.
       Working closely with the store manager to lead staff.
       Assisting Network Associates whenever necessary.
       Motivating employees and ensuring a focus on the mission

Collections/ Recoveries
Clients Management
Conduction of regional events
North Region Marketing Activates
Business Development
Marketing Plan & execution of North & company Owned campuses
Account Reconciliation (School)
Training Arrangements
Documentation of campuses
Quality Assurance visits
Student Strength Increase & Fee Increase
School Management Portal installation
Internal & external complaints handling
Presence on local & national platforms
Coordination with campuses and Head Office
Competitions data analysis of number of school & students’ body 
Take up legal issue with Head office

         Credit
         CRU
         MNP Retention
         MNP Sales
         Telemarketing surveys by Marketing Dept
        PS Surveys


Additional Tasks

Build customer’s interest in the services and products offered by the company & provide personalized customer service.
 Prepare and maintained customers complaints data report of different kinds and submit to respective department for further investigation
 Coordinate with colleagues, Team Lead for up to date tariffs plans and new promotions of company.
 Check the status of each customer’s complaints and makes follow up the calls on regular basis.
 Work on customize build software in order to have real time calls data management and provide information regarding product.

Work as internee in Finance Department use to deal with financial statements and tax returns.